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“A staff member, I wish I could remember her name now assisted me when someone used my account to give consumers energy hundreds of dollars in a random electric account , without my consent. she helped me get my money back and the next time I came in
- weeks later, she called me over by name (remembered my name) and had held on to some resources to give me and my son in regards to senior care and assistance with my failing memory issues. I felt she went above and beyond her pay grade to ensure no one else takes advantage of me. I love this bank. They have my back!”
“I had just been denied for a home equity loan, due to my credit score, I applied for a about lone on a vehicle that I already owned and was able to barrow the amount I was after, to help fix my credit score and few other things I needed to take care of, and to help me towards the future of proper money management it's never to late to fix it !! Thank to the lone officer K, Sharp at American One credit Union, thank you so much Jeff Smith”
“Everything I needed was handled by phone and email, making it very convenient. Both Brandi and Marcos, were friendly and helpful. I've been a customer of American 1 for about 20 years, and service like this is what keeps me there.”
“She was very patient, clear with her explanations of terms, rates etc. She even gave me some valuable information regarding applying in the foreseeable future. Overall my experience was pleasant.”
“i came in yesterday to open up an account for the first time, and lindsey walked me through it without any issues. i usually struggle going in public because of mental issues, and i felt very comfortable there the entire time. it is a very welcome environment :)”
“Devin helped me with a number of things and made it seamless. His customer service was 5 stars across the board. For those of you that value customer needs, Devin is your guy, True Community is lucky to have him, he is an outstanding asset to this company. Take a bow Devin, with that work ethic, I have no doubt you will be successful,
Thanks buddy, Jeremy ?”
9:30AM - 5:30PM
1309 West Parnall Road, Jackson
Credit Unions
“The new drive thru atms are fine, as long as your card can be read by them. Cp's chips on their cards don't work half the time you use them and their own atms at their bank don't read them. There was a line inside the bank because no one wanted to use the atms in the drive thru. I waited only like 10 mins just to despoist some money because the at wouldn't read my chip on my debit card so it wasn't too bad.”
“Alee Whitehill was beyond amazing and through with the whole loan process. I truly felt she went above and beyond to make sure I got everything I wanted. She is definitely an asset to Blue Ox and I will recommend and continue to use her for all my loan needs.”
“Caleb is a rock star at processing loans in high demand. Nick is one of the hardest working employees, always gets back to you promptly. That entire front house staff works very hard to accommodate their members. Highly recommend for Refi car loans. Purchase the gap insurance. Just be nice to your banker and they will go the extra mile. Easy as that. Who knew... right? Read your disclosures - As they will answer most your questions you may have about your current loans.”
9:30AM - 5:30PM
1100 Clinton Rd, Jackson
Credit Unions
“Absolutely made my loan needs completely stress free and easy to contact with any questions I had. Brianna was amazing. She’s likely the reason I will be switching my primary banking to true credit. Thanks again for your help and how quick you were able to help.”
9:30AM - 5:30PM
165 W Michigan Ave Suite 100, Jackson
Credit Unions
“They are like family so come on down and see what they can do for you if you have a loan from them and your behind they will work with you I know they did it for me”
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“I'm a frequent flyer at the North Street branch.I know everyone by face, if not by name.Anisha and and Ikles were very very great at helping me get my loan so I could get my car. And also it's the best popcorn in town”