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“Chris was super helpful in getting me the right envelope, describing the price system and ensuring the right package went to the right location. Appreciate his patience and support during such a busy Saturday. He managed the long line with ease. Thank you so much team, you made this my go to USPS!!”
“Great location except the supervisor . Smart mouth . Don’t care about anything won’t help you with anything ! It’s the lightskin female superior with the mustache. Stay clear away from her !”
“I always have the best experience at this Centerline, MI location! im always pleasantly greeted with a smile and care from Toni, Felicia and Dan and it's been that way since my first visit years ago! In the course of running errands years ago, I needed to stop in to mail a few packages, letters and flats I had accumulated about 25 minutes before closing. Toni helped me out with a pleasant attitude, patience and accuracy. I have come back to this location for years as ALL the staff have ALWAYS treated me with patience, respect, kindness and most importantly, speed & accuracy.My only request is to the USPS Postmaster to please update, renovate and add ADA compliant entryways to outside and inside the building of this Centerline, MI location as well as ADA parking spaces. The entire staff, Centerline residents and ALL customers deserve a fresh, bright, modern and ADA compliant USPS Post Office facility. Other than the request to update the building, I love this USPS staff at the Centerline, MI location!?”
“The blonde lady is NOT rude, y’all just ask silly questions and don’t know how to read. She always greets me with a warm welcome, and is always happy to help me with all of my packages. I’ve been going to Patricia, Wu and the rest of the ladies for all of my postal needs for years now, and they make me look forward to coming in every time. They do a great job every time. Thanks, sincerely a satisfied, returning customer. God bless.”
“pretty neat place to deliver. first time here. it is very tight, watched the day cabs have a hard time. they're helpful with getting you to where you need to be.
** unload was about an hour.**
having a 53' you have the option to sit at a 90° angle with your trailer or disconnect otherwise no one can get by.
ENTRANCE OFF 10TH & JEFFERSON.
GIANT ORANGE ROLL UP DOOR.”
“I have always admired the way this particular office is ran. I like so much, that while living in Detroit, I made it my business to do most of my postal transactions through this office.”
“Doesn’t really seem to be advertised from the street I suggest you follow your navigation closely. Not sure what the story is with parking. I parked on the side of the street in front of someones home not sure if that’s except-able but I was quick. Highly recommend this location my visit was fast and staff were professional and extremely helpful. Thank you!”
“Went there on the 29th of March for a passport appointment after getting appointments after appointments cancelled in Detroit, was late due to traffic , lady Deabra was very welcoming and squeezed me in. I appreciate it and I didn’t have all my stuff together, she helped me put my papers together and explained somethings to me , that’s good customer service, as a manager of a customer service group myself, I was very grateful that I didn’t have to reschedule, thank you deabra, loved your hair and overall appearance! Young lady that works the window in red wig is very much not nice, need to work in the back in your cheap looking wig , miss Deabra giving you a run for your money up in there , maybe that’s why you mean to people at the window.”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“I am only giving this location a 5 star because of Gary Hicks. Why is he the only employee ever working the counter ? This location has no staff except for this one employee. If your employees call off get the supervisor to help . I come into this location once a month with 100 certifies hold the line up out the door and no one ever comes to help. Gary is patient and kind all I can do is work along side with him while he services me and other customers. Give this man a raise he deserves it!”
“My experience here has always been good. Friendly staff and efficient at working thru the sometimes long lines.
Also have had various mail carriers over my 25 years in Warren and I can’t complain about any of them!”
“Unfortunately, I didn't get the name of the lady that helped me, but extremely helpful and kind. Perfect example of what I strive to be when helping others.”
“Very friendly and helpful! My husband is always shipping packages out and the staff at this location has gone above and beyond to help him out on more than one occasion.”
“Good costumer service, people speak english and you can find all type of products you want in this place. Also you can send any objects to different places and countries.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
9:30AM - 4:30PM
3434 Chene St, Detroit
Post Offices
“I had a great experience today mailing a package at this location. They helped me avoid overpaying because I did not need priority mail, and they even gave me a candy cane! This site also delivers the packages to my home, and they corrected some issues quickly when I called in. Thank you!”
8:30AM - 5PM
28211 Southfield Rd, Lathrup Village
Post Offices
“First of all, I need to explain the 5 stars because there is no doubt that this location has had, and still has; the same condescending, hating-life, inconsiderate, person employed at the Lathrup Village Post Office.Why the 5 stars then? Due to the new bright light named Jasmyne. She's professional, kind, quick and patient. She doesn't raise her voice, she doesn't treat customers like they aren't worth her time. She's a pleasant woman who does her job well. Say "Hi" to Jasmyne with a smile. She deserves your best you!”
“VISITED THIS LOCATION, BECAUSE I NEEDED TO MAIL DOCUMENTS TO LAS VEGAS. I ALSO NEEDED AN ENVELOPE. GOT THE ENVELOPE AND GOT THE DOCUMENTS MAILED. THE WHOLE THING NEEDED TO BE WEIGHTED. MY DOCUMENTS ARE HEADED TO LAS VEGAS.”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“Customer service is not always the easiest position to have, but I have experienced them go over and Beyond to ensure that they helped me as much as they possibly could.”
“The staff is very helpful and appreciated by me every time I have things inside their scope. They are overworked and under recognized.That being said USPS as an entity should be ASHAMED OF THEMSELVES! I’ve only seen 2 people a lady I believe is the Post Master and one gentleman. Please get these people help and rehab the building!Again the workers are doing their best. If the front door is locked maybe they went on a rest room break. My every interaction with this team they are VERY helpful. Just be patient. If your experience push back. Just be gracious.I travel a lot and have PO Boxes in other states. Outside of South Dakota. These people the best I’ve come across.USPS your people deserve better work conditions. Leaky roofs so I’m sure mold is there.”
“I went to this location to pick up a package and the way the line was ran was very efficient. The line was long but it moved fairly quickly. The employee and her manager who assisted me were very friendly. I live close by so I’ll be going to this location moving forward.”
“I prefer this post office to many others. There is plenty of free street parking, and the office is spacious. I've never seen a long line here. I'm in and out within minutes. The service is friendly too.”
“I almost did not go to this post office based on reviews but I felt silly driving past it to go a couple miles away to another. I went in on a Saturday morning and was pleasantly surprised I've never seen three counter employees at a post office normally it's 1 maybe 2 at the most! There was no line but customers were there. When I got to the counter the employee was very helpful wasn't trying to scam me out of money and probably the nicest post office employee I've ever come across”
“When I went into the Fox Creek post office (on Jefferson Avenue) i was actually greeted by two employees behind the counter. That's something I hadn't experienced at this station before. The employees were friendly, answered the questions I had, and provided me with the items I needed to ship a package. The customer service was excellent.”
9AM - 4:30PM
10455 W Jefferson Ave, River Rouge
Post Offices
“The staff is courteous, and helpful! The carriers are polite also. This staff goes above & beyond when assisting customers. Too many people are in a rush, & impatient. After the clerks have waited on you they just about know why you’re there! You can’t say that about all customer service staff! Thank You!”
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“They were patient, helpful, and went above and beyond. Same service I remember from 10 years ago.
Monday July 8, 2024 9:30 am.
I walked in with a package to ship. I didn't have a box, tape or anything except a shipping label QR code. There was 1 person at the window and 2 working in the back. They got me a box and everything I needed with no attitude.
Since I was unprepared, I had to get in line 3 different times. Still went fast and smooth. However, there were some impatient customers who had attitudes.”