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“hello I decided to do a post today I don't do many I am not phone Savvy at all the two fellows in this metro pcs location always, always, help me with my phone...and my service's on a scale 1 to 5 definite A5 now... I don't say that, just say it... I say that to say this, no one is perfect but I beg to differ thank you fellas this is Mis Kim yep I'll see you again next month and as always thank you kindly u guys ? rock”
“Great customer service, great attitude, and great price... I drove for 1 hour but it was worth it! I bought an iPhone 13 Pro and I looked for it everywhere, they had the best option?? totally recommend them!!”
“zahr was absolutely amazing, he took his time helping us and made sure we were aware of everything going on on our account, all while getting us a good deal on our bill.”
“Very helpful and they always have a solution to my phone-relared problems. Their prices are reasonable. The staff is always polite and friendly. Shoutout to Rahul Ramesh for his amazing troubleshooting skills.”
“We were very well taken care of by Michael who answered all of our questions, transferred our data into the new phones and made sure we were completely satisfied. Well done!”
“My boyfriend and I came in to get his phone upgraded & left out with much more!! Moe helped us & He is very polite, thorough, & helpful. We really appreciated his service! He is an amazing employee.”
“Staff professional, patient and very knowledgeable. Dorian, Manager and Jabra were outstanding and answered my questions regarding my phone and set up my wi-fi.
Kind Regards”
“This store is amazing, they have everything you could ask for. Th try have great customer service and they also have all the accessories. I highly recommend this place.”
“Great shop, great location and got treated like family, friendly people and fast service and I’ve seen my fair share definitely a go to for repairs and more than fair prices”
“I had a wonderful experience at this AT&T store. I purchased a new phone from Dion Thornton, who was a true and kind professional. He quickly and efficiently transferred all my data seamlessly and recommended an indestructible case that will protect the phone from my constant clumsiness. Thank you, Dion, for an excellent experience!”
“Tache, the manager, took excellent care of me. She assisted me with upgrading my phone and she gave me the best customer service one could ask for. She is a master multitasker as she was helping me and 2 other folks. Superstar!”
“Thank you Domonique for helping me prepare for my trip. You gave me all the accessories I needed and updates I need for my phone. I appreciate everything you do when I come in”
“Late review but a couple of weeks ago I went to get my phone fixed. My iPhone was extremely damaged, and I went to U break I fix in Roseville. They told me I would need a new phone because it was too damaged to be repaired. But thankfully I came here to get a second opinion. I got my phone fixed with 2 hours for $180 dollars. Thank you”
“I was very satisfied with paying my bill at the AT&T store on Greenfield Road off Warren Avenue. I had a great experience using their kiosk machine. The representatives were very kind, helpful and knowledgeable. I will go there again to pay my bill. I guess be them a 5 Star. I recommend them to my family and friends.”
“I will not be visiting any other At&t but the one on 12 mile and southfield. Maurice, immanuel and the other young man were phenomenal.
There team work was impeccable. They explained deals and made sure I understood. They took their time with me and I appreciate that. Give these guys a raise!!!! I’ll give them their flowers now! Great Job fellas”
“Great experience, great customer service. They help as much as they can. As well they do not promise anything they can not get done. Honest ethical professionals.”
“My car usb to usb-c was giving me a hard time connecting android Auto. I'm glad I went there and got high-quality cable. Seems sturdy and connecting perfectly!”
“Martin at the Store and Jackie on the phone as a representative. Both helped me get a new phone and tried ? ? hard to fix my phone that I brought in to find out what was wrong ?. They were amazing ? as customer service...they both need recognition for their great job.
Verizon needs to automatically put insurance on phones as much as people ? pay for a phone every time Verizon put a phone out, there should not be no way that without insurance ? ? you can't do anything with a phone that isn't working, that you ? are either paying thousands for or paid thousands of dollars ? ? for.
VERIZON SHOULD GET BETTER FOR CUSTOMERS AND A VERY THANK ? YOU FOR MARTIN @ VERIZON STORE IN ROYAL OAK, MICHIGAN AND JACKIE ON THE PHONE AS A REPRESENTATIVE.”
“I came into Metro PCS I had nothing in my phone my phone was completely dead these people help me save all my contacts retrieve all my pictures you've got to come to this MetroPCS these people they are awesome I would highly recommend you to come into the store they saved my life my contacts my messages everything I had no screen on the old phone they cut me a deal I walked out of here one proud customer you've got to come to the store please come visit these people as a matter of fact I'd like to promote and help expedite business cards.”
“I went in to buy a phone case but I did not realize there was in the box. I ask about a cable program he offered was very fair priced & explain everything how to hook it too. He is very knowledgeable about everything he offers. Great place to go if have a problem with cable or Internet or your phone. Very polite & knowledgeable. Great go to person if having problems”
“My phone the S22 was very broken and I was worried I would have to spend so much money to either get it fixed or to trade it in. The worker at this location, John. Is a god send. He helped me with all of it and I only ended up spending $60 instead of the $288 that I would have to to fix it or if i had gone to a diffrent store. Thank you so much to John and this store. This will be the only one I go to from now on.”
“Wonderful customer service from Donte he’s very helpful and professional help assist me get new phones for my children plus accessories help me with the bundle deals also had a nice time while getting my items thanks”
“We want to thank and each every one of you guys for letting us know how much you appreciate & value our store. We’ll continue to provide the best customer service possible. Thank you all!!”
“Chantal, was hands down, the best cellular provider representative I have ever encountered. She was informative, transparent, and worked to provide the best options to support her customers needs. Not to mention, how kind and professional she was throughout all of our interactions. I now feel confident and comfortable, I can count on her to help with all of my future needs with AT&T. Thank you, Chantal.”
“I had a great experience at this store. Sincerely, the best customer service I’ve been treated with. The main employee who assisted me was Matthew D. He was fantastic and very knowledgeable. He answered all of my questions and made everything very understandable. He has a very infectious, energetic personality and it made the entire experience thoroughly enjoyable. His ability to relate and connect with a customer is truly impressive. Nicole is great too. Go to this location if you want to be treated like family.”
“Honestly I’ve been coming to this place for a couple of years since I always break my phone. I love the 2 guys there , they are so nice and reasonable prices. Highly recommend :)”
“Anthony Hoang is a Spectacular Representative. This was the absolute Best Service and Experience I've ever had at any phone store ever. He was so knowledgeable and experienced as a representative everything went so smooth and quickly I actually couldn't believe it. He is Great. Your company made an Excellent choice in hiring him he blows everyone else in all the other stores out of the water with his Knowledge and Persona. Wow he needs a Promotion and Acknowledgment for his Work efforts. He is definitely a hard worker and Cares about his job and it really shows in how he handles business and customers. I highly recommend. Thank you”
“7/12
Shout out to Joe for giving my partner and I the deal of a lifetime! He's a walking book and was very knowledgeable in everything. Can wait to get our upgrades next year!! I recommend you ask for Joe if you decide to shop at this store ♥️”
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“Ms. Symone was very efficient, very thorough and very polite. In short she should be promoted, with a substantial raise in pay. Best experience ever buying/upgrading a phone. Thank You so much for your Service.”