“We love Piers Feed! Such kind and helpful employees and great competitive prices too. We heard about them from a friend and now buy our dog food, mulch, and fertilizer here too. Definitely recommend”
“While other stores showed no dog food in stock, I found the PSP website showed this store had 1 bag of Taste of the Wild Venison and Bison (because our dogs eat like royalty). I arrived at the store and the website was wrong. There were eight (8) 50-bags. Our dogs are extremely sensitive, and they don't adjust well to any change in food. The other provider we used was delayed, but didn't indicate it would be almost a week-long delay. Nice to know there's an option in town likely to have it on the shelf for a similar good price. Much better than fishing giving them a different food and then getting sick. If I had thought of it sooner, they would have delivered. Very happy. The cashier had 5 people in line with a few items each. A second cashier came, and I maybe waited a total of 3 minutes from getting into line to paying and getting my receipt. Very friendly service. It's a tough time for any retail business and PSP delivered on selection, service, price, and location. Definitely a winner!”
“Just a week in with our Mini Aussiedoodle, but wanted to write a review on the great Customer service I received from Great Lakes Pet Food. They have started a new website recently, which caused some issues with my first order. Danielle at GLPF was a champ and responded quickly and corrected my order when one of my Meat Treats was not delivered. A true test of a companies commitment to its customers is how they handle situations when things go wrong, and Danielle and GLPF passed with flying colors. Assuming our Pup does well on this food, which he was started on with his breeder, we will be long term customers of Great Lakes Pet Food! Thank you!!”
“I use to go to Ace all the time but after discovering this place I won't be going back. they have everything and pool supplies all year long as well as helpful staff who great you at the door and stick with you till your all set if needed”
“Nice clean store with good dog wash area. If your dog is not a fan of other dogs, this dog wash is probably not for you since all three dog wash bays are in the same room. If you need a completely separate bay, you'll want to check out the Grand Haven store about 35 minutes north of this one. All supplies are included in the wash.Staff went above and beyond for us ... it was not the scheduled nail cutting day, but their team accommodated our request anyway since we were heading out of town with our dog the next morning. We made sure to tip the person well for the extra effort.The staff also allowed our dog to have the broken treat cookie they were not going to be able to sell. We bought several other dog supply items and were debating about the cookie, so they offered the other up. Very kind staff and we would come back.”
“I drive all the way here from Allegan every couple weeks for mice for my snake. Every employee I've ever asked questions has always been very knowledgeable, patient, and kind. I don't know who the employee was that was working today but I had never seen him before and was a little skeptical about asking him questions. I did anyway and he knew exactly how to re ssolve my issue. I'm thankful for VI pets of Holland and although it might be a drive, it's totally worth it. Thank you guys for all you do! Open up a shop in Allegan! ?”
“Seems to be very efficiently managed. They are always on time, both in and out. My little dog is calm when she arrives and is still calm when I pick her up. Jeanette is able to make my Maltese look like examples you see in publications. It’s been the best experience I’ve had for her”