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“Huzefa U is an exceptional customer service agent. He not only took care of me, but also gave an excellent plan to my wife and with a premium phone and also helped me reduce my bill. He saved me a lot of money and gave me brilliant service today and even in the past. I will always come to him for all my internet and cellphone needs always. Thanks Huzefa for taking care of all our needs and being so patient and humble. Love you and your service.? % satisfied full points to Huzefa <3”
“I’ve been here for screen repairs on multiple iPhones and an iPad port replacement. Best prices, super quick, friendly and positive environment and great customer service. Cant recommend enough.”
“We had an exceptionally great experience (Zack was our salesperson). Went in to upgrade 2 phones because I was overwhelmed trying to do it on the Verizon app. Will always do the upgrades at this store moving forward.”
“Outstanding Customer Service they helped me set up my phone service offered great deals on new phones and I even bought a brand new tablet for $15 out the door the only place I'll go from now on for all my wireless needs.”
“Excellent local business in St Clair Shores. James is knowledgeable, super nice and has extremely fair prices. He was able to fix my iPhone 15 and iPad in less time than expected! Great business that I would recommend to my friends and family!”
“I’m so impressed with this place. Max is just amazing at his job. He helped me with every detail of my phone to even pairing my old phone to new one. He was very patient and made sure I understood everything before I left. Being a person in my 50’s I’m very old school but Max didn’t once make me feel out of the loop explaining every detail to me. I’m so glad I went here to see about a new phone. Best part if I had any future issues he told me to just pop in.. Few days later I did just that, unfortunately Max was not working but MJ took excellent care of me help me set up an important health sensor (app)to my Apple Watch. Very grateful for the great customer service from these 2 guys . I’m definitely going to be a returning customer.Ill have no problem referring friends and family their way ?”
“I took my son there, Rodney was quick to greet us and get us what we needed!! This man was AMAZING AND DESERVES A RAISE!! I wish I could give 1000 stars!! Thanks again Rodney!!”
“Its the best mobile care in town. They have the best things with great quality and price. Also the customer service is amazing. Will definitely recommend this store , those who are look for best service.”
“Had a very easy transition to getting a new phone there, customer service was excellent. The owner was also a huge help.Very nice customer service!Easily the best Metro store anywhere around! Thank you Will...”
“I am amazed at and grateful for the changes made at this location. The minute I walked in I felt in my spirit a sense of peace and welcoming. The new personnel (I was helped by Li) give off a marvelous vibe of thoughtfulness and willingness to help. Thx muchly you guys! You’re the best!!!!!”
10AM - 7PM
26489 Hoover Rd, Warren
Mobile Phones
“Amazing customer service.Ali Z was knowledgeable and not pushy. He asked us what we wanted, and then helped us get the best deal possible. You cannot go wrong coming to this location”
“Walked in the store so sad cause my SIM has not been reading but I met the manager who was super freaking cool and super informative. I was so devastated I could not grab the 15 at another store but he educated me on the difference between the 12 and 13 and I am extremely happily leaving this store with my new iPhone 12! Will make this my favorite store near work! ?”
“Late review but a couple of weeks ago I went to get my phone fixed. My iPhone was extremely damaged, and I went to U break I fix in Roseville. They told me I would need a new phone because it was too damaged to be repaired. But thankfully I came here to get a second opinion. I got my phone fixed with 2 hours for $180 dollars. Thank you”
“I came to this store for my grandmother. Was looking for phone for her to have because she lives by herself. Some lady named Sofia helped us look for a phone that my grandmother could actually operate. To my surprise my grandmother wanted a smart phone and we found a smaller one that she would be able to hold and work. The sales lady actually helped us get it all set up for her with phone numbers and everything and even gave her a quick rundown on how to operate the phone. Definitely pleased with this place and will be back.”
“I switched phones yesterday and I entered a new student plan. The workers here carry a high-degree of professionalism and are very understanding. The process of switching out phones was quick and painless, and I was very satisfied with my new device. Very well done.”
“Rob is amazing he’s going to help you everything you need and more…. Great customer service, excellent people skills❤️? Thank you Rob for being a pillar in our community”
“After going through an uncomfortable ordeal at another location trying to purchase a new phone, I walked in and was treated like royalty. Ordered a brand new Motorola Edge+ 2023, which will not be in until next week but that information was provided before purchase. This place rocks, I strongly recommend the service at 12 Mile and Hoover!”
“I have got first time my Cell Phone from Costco and I have really wonderful experience. Nihal has answered all my questions and explained me well. I changed from Roger’s to Bell at the last minutes of the closing store and he was fast to get it done quickly and in well mannered and Nihal is friendly but professional at the same time, well knowledgeable and he knows what he is doing. He has provided excellent customer service. I recommend Costco Mobile kiosk to everyone.Thank you Nihal for your friendly service.”
9:30AM - 7PM
3041 Dougall Ave #5, Windsor
Mobile Phones
“Friendly customer service, very helpful and great experience. I was quoted 65 to 75 for a repair but the part that came in was a used part and I was only charged 40. He was honest and told me when he probably could have been dishonest if he wanted and charged for a new part. Thanks again for the great service.”
“Wow the service here is really great. I went over to a different store and they gave me a hard time trying to upgrade and look at options. This store took the time to help me out.”
“Thank you Metro T-Mobile and Mr. Steve. Wonderful customer service. Amazing to see just how well this business operates. Mr. Steve got me set up on a plan and saved a lot of money. Had a small issue and he called me right back. Awesome. Results! Steve even came and brought me a cold water while activating my phone. Perfect”
“I had a wonderful experience today buying my new phone .I'm very happy with my purchase.the young man named John was very helpful and smart .I would recommend this store to anyone who is interested in buying a new phone .”
10AM - 7PM
12000 Gratiot Ave, Detroit
Mobile Phones
“Wonderful customer service!i was doubtful my phone could be fixed however I was reassured that I was in good hands… well guess what, my phone is like new!! Thankyou guys!!”
“Este centro comercial es un oasis en Windsor, muy limpio, tiene buena seguridad y su mall de comidas es cómodo y variado, además sus baños son excelentes y sus parqueaderos muy cómodos, además el servicio de transporte público de la ciudad llega al centro comercial”
“Absolutely love this store and the staff. We moved and I will pass every other Metro store to shop at this location. The staff is knowledgeable and patient, they go above and beyond compared to other locations I have visited. Highly recommend this location if you have any questions you need answered or want to purchase the phone you need or want! Thank you for helping us out”
“The team was super helpful, patient and friendly! They stayed open an hour later than usual to make sure that they could finish troubleshooting my phone, great service!”
“This MetroPCS is very close to my home and Sunday I was looking for place that was open while I was out at 11 a.m. I like this one they have quite a few different items and phones and service is very good and it's clean”
“The representative Dany is one of the best people to work with. He is so helpful and is very hands-on with everything he does. I am extremely satisfied with my visit with Metro By T-Mobile I will be a returning customer to this location specifically. The salesman will go above and beyond to do anything he can to make the customer happy. That's great customer service if you ask me! Very honest and the most helpful person ever! I will be bringing my family back in the future before Christmas to upgrade all the devices on my account due to such phenomenal services from this storefront. Thank you Metro for always taking care of me and my family! If you stop at this, Metro by T-Mobile you will not be disappointed!!!”
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“Ray and his team switched me from Verizon gave me fantastic deals on our new phones and helped get my bill lowered 70$ a month ! I could not be any happier with the service !”