“Had a wonderful service/experience with two regular staff members and a customer service manager. We had an order that was sent incorrectly to our house, we were sent the wrong product. After figuring out how to do the refund, they then match the black Friday price for the correct sweater. 100% recommend going to this location.”
10AM - 7PM
3170 44th St, Grandville“Grace from your 44th st. store was so kind and helpful in checking on a shirt for my granddaughter. The shirt was not available, so she offered me another shirt option. Great customer service. Jane”
“I got there to pay on my credit card as they were locking the door at 8:00. I got a little snippy with the lady as I had had a long, bad day. She decided to let me pay and had the cashier turn her cash register back on. Was I ever grateful for the cashier and for Denise who let me in.”
10AM - 7PM
3170 44th St, Grandville“This is my local Carter's store, and they do a great job. They are always very friendly and more than willing to figure out my best options for returns and exchanges. The store is well-organized and clean. Carter's has just changed their return policy, though, to 90 days, which means I will no longer be buying clothes in bigger sizes to save for the future. I feel Carter's clothes vary in their sizing and fit too much as well. So 5 stars for this location, but 3 stars for Carter's overall, due to return policy and sizing inconsistencies.”
“They have a large selection of up to date clothing for teens and adults too. My granddaughter likes to go when we are school shopping. There are lots of stuff to choose from. However, I do feel it to be a bit spendy myself.”