Even though it took a long time to get the part for our car to be fixed, we are happy with the service. Kyle did a great job at keeping us informed. When we really needed another vehicle for transportation he was able to accommodate. Thank you for doing all you could through the whole process.
August 2023
Brian was so helpful and honest. I was not charged because they found nothing wrong after inspecting my brakes. I was able to make an appointment the same day, because it looked like the brake warning light came on and remained on. Not something you want to ignore! From first to last, this was a very positive experience!
July 2023
Brian at the service desk, assisted me. I had a 100k mile service, completed. Very happy with Brian and how he took care of my car needs. Price was very reasonable.Nice area (waiting room) a guy even came by and offered my a complimentary cold beverage. I wish they would bring back the popcorn (LOL). Happy with my experience.
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto.
We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is to provide you with the best sales and service experience possible! As part of the Preferred Automotive Collection, we offer a wide variety of new and used cars, in addition to our "Buy With Confidence Guarantee!
