PNC Bank offers a range of products, services, and digital solutions to help customers manage their finances. Reviews note the staff is always welcoming with warm smiles. Recent meetings with the manager and a banker at the Grand Rapids branch are described as very helpful and informative. One customer reported a comical and easy experience closing an account, with a small fee waived. Customers express being very happy with the branch and having zero issues with in-person banking there.
Glad there's a branch that provides full banking functionality on the weekend.
December 2025
My Interaction with PNC Bank have always been a welcoming Experience. From Halie smiling and offering coffee upon arrival, all the way to Nesha being very informational and reliable with service. Berta smile always stands out.. like side burns. I only one complaint and that is the distance outside of that good service
April 2025
Came in late on a Friday with a large bucket of coins from a student fundraiser. The manager took time to help me count it all out, reroll the coins the students had mislabeled, and get it all deposited into a corporate account. Everyone was very friendly and gracious throughout the entire encounter!
