Best Buy is known for its excellent customer service and knowledgeable staff. Many customers have praised employees like Johnny, Holly, Jacob, and Hannah for their helpfulness and attention to detail. Johnny assisted a customer with finding a suitable TV and resolving an issue with a Best Buy card, ensuring a smooth experience. Holly and Jacob were recognized for listening to customer needs, while Holly and Hannah in the computer department guided another shopper in selecting a laptop that fit their budget without pressure. Justin also received commendation for dedicating two hours to help a customer with computer parts. Customers appreciate the convenience of the Best Buy app for ordering and in-store pickup, although some faced minor issues, such as with a Fire Stick setup. However, a few reviews mentioned the potential discomfort of being approached multiple times by staff for assistance, which may not suit everyone, especially introverted shoppers. Overall, Best Buy is a great place for electronics, offering a range of products and a staff committed to customer satisfaction.
Great selection of electronics. I had an issue with an online order and the store manager took the time to help come up with a solution. Great customer service.
December 2025
Always helpful. Real quick to help you if it's not in stock.
December 2025
I have always had good experience at the best buy on east beltline I purchased some headphones and the salesperson was nice the cashier was busy and another one came over to help
