Avis Car Rental
Car RentalHours:
2740 28th St SE, Grand Rapids MI 49512 Hours
About Avis Car Rental
Avis Car Rental in Grand Rapids offers a stress-free travel experience with over 5,000 locations in 165 countries. Customers praise the exceptional customer service, with the store manager described as "awesome" and "helpful, accommodating, and efficient." The rental process is easy, and the staff is friendly and patient in explaining the rental agreement. Despite a minor issue with the cleanliness of one rental car, the overall experience is consistently positive, with one customer stating it was the "BEST" rental experience they've had in over 20 countries. Avis Car Rental in Grand Rapids is a reliable choice for luxury cars, electric vehicles, vans, or SUVs, and customers are confident in returning to this location for their future rental needs.
Most Recent Reviews
January 2026
Tina is phenomenal, she cares about her customers in ways larger, non-family owned businesses do not, and is so kind. She made sure my mom was able to get a rental last minute after enterprise wasted our very limited time. 10/10 would recommend, and will definitely be seeing her if I ever need a rental myself.
December 2025
Very helpful. Great customer service. I won’t go anywhere else in the future!
May 2025
Steve does a great job! I go out of my way to rent from this location because of his respect and kindness!
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