Car Rental in Grand Rapids, MI

26 locations found near Grand Rapids
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“Just absolutely the best service anywhereThey can always fit you into their schedule, perform all the diagnostics tests needed to isolate the real problem and fix the little issues before they become big ones.”

4.6 Superb67 Reviews

“They were very kind, very specific on telling what was wrong and what they had to do. When I call to make the appointment the girl was very helpful and even offered a shuttle for me. Dry pleasant experience. Thank you”

4.1 Good138 Reviews

“Staff is always friendly and helpful. More often than not, I'm able to get the car I prefer. In Michigan in the winter having a larger selection of SUVs would be ideal.”

4 Good107 Reviews

“Always a great selection of vehicles PLUS friendly counter service and 3sir service when needed. Never a single problem here compared with other agencies. Prompt and courteous service no matter the time of day.”

3.9 Good105 Reviews

“Both the Enterprise rental places in Plainwell and Byron Center, Michigan were very helpful in getting me a rental. They went out of their way to assist me. Both places provided me with excellent customer service!”

4 Good72 Reviews

“11:00 p.m. pick and waited 1/2 hour for service. One person on the desk, very friendly, with multiple flights arriving. Not good.Rental car was a fair price.Car hadn’t been cleaned inside for a while. Windshield was hard to see out at night. Needed a vacuuming.”

3.9 Good88 Reviews

“Ole and Claire are amazing! Have always had a very pleasant and courteous experience when using this location and have used them for several trips over the past couple years! Highly recommend this location and all the staff there for any travel needs!Cody there is also an exemplary employee and has also helped me several times and always made sure I had a stress free journey whenever the selected rentals had any issues!Thank you all!”

3.9 Good87 Reviews

“The service was friendly and we received a better car than expected to rent for our insurance claim. The return was fast and we could quickly get to our next destination.”

3.9 Good61 Reviews

“Easy check in and car was ready to go when we arrived at airport. Car was clean and gassed up. Return was fast and easy allowing us plenty of time to get to our flight.”

4.5 Superb19 Reviews

“These guys are all around great! Used the rental truck service on many occasions. Quick and Easy. Knowledgeable Staff Member Brendon is always on point! Ready with clean truck and key in hand as soon as I walk door. 5 min later I'm on the road. The prices are very reasonable and straight forward. No surprise charges. I appreciate that! I'd recommend the 28th Street Enterprise Truck Rental to anyone needing a truck!”

3.9 Good35 Reviews

“I will ONLY rent from the Grand Rapids Alpine Location. Honestly I was ready to never use Avis again being bounced around to locations by customer service an having hassles at every turn, UNTIL I arrived at the Alpine location when the manager there provided AMAZING customer service! She was amazing and helped take care of everything making sure my rental was completely handled and taken care of! I can not sing enough praises for her customer service and being helpful not just passing me some 1 800 number!! I was literally in tears when I arrived after being directed to 3 other locations prior only to STILL not have a rental. She assured me she would make sure I was taken care of and all while putting a smile on my face! She truly saved my day and then made sure that our rental for the following weekend would go FLAWLESS which it did!! This woman definitely deserves a raise and a round of applause it is very hard to find great customer service these days!! I will be renting from Avis again but ONLY from her Alpine location!!!”

3.3 Good72 Reviews

“My friend and I rented a car after flying into Grand Rapids to attend a festival. The service was quick and friendly, despite the long line. The car was clean, and exactly what we needed. During our trip, I locked some valuable items in the car and unfortunately forgot about them until after we had returned the vehicle. We were able to contact them and Tina was SO helpful. She even sent my items back to me all the way across the country. Thank you, Tina! We'll see you next time we're in Michigan!”

3.2 Average97 Reviews

“The best service and professional staff i have seen in years of renting from Enterprise. Always have the best of service when I go there which is every week. Very grateful !”

5 Superb5 Reviews

“The staff here are super comfortable with their information and role! He was able to make us feel completely welcomed and got us out the door 30 minutes after closing on Labor Day, to be clear it was completely a customer issue. They all need the opportunity to be elevated within whatever their goals are!”

3.3 Good20 Reviews

“Budget Grand Rapids - airport location was absolutely wonderful! Be sure to put your flight information on your car reservation. My flight was delayed and didn't arrive until 1 1/2 hours after their closing time, but they stayed and waiting for my arrival so that I could still get my car. This was at 1:30am. I was so relieved to have a car available at that hour! They are extremely customer service oriented! I couldn't have been happier with the service I received.”

3 Average124 Reviews

“Car rentals can absolutely be a nightmare when dealing with insurance. Linda did an absolutely incredible job, helping me throughout the entire process and helped expedite things very efficiently. You would be hard-pressed to find great customer service of this caliber from any car rental place. I highly recommend, getting your next rental from this location and ask for Linda! The rest of the staff was also very friendly and courteous, and made my overall experience and absolute pleasure!”

2.9 Average71 Reviews

“Care Resources is amazing! I cannot express how much they have helped with my mom. I wish we would have started with them sooner. The case workers are great. Transportation is a service that has literally saved me from having to stress while at work and taking care of a young child. The Dr's and nurses truly care. Medications are taken care of. My mom loves playing bingo at the center. They have literally been a life saver, I highly recommend! They have many services.”

2.8 Average5 Reviews

“Not bad. Good service at the counter. There is no preferred service with cars waiting in the lot, but usually, it's a quick stop at the counter to grab your keys. Also, the complimentary upgrades here are usually pretty good.”

2.6 Average72 Reviews

“Friendly and cheerful, this agency gave me prompt service without any of the tricks involving additional expense. They asked if I was happy to have a hybrid, which I was. Returning the vehicle was also very easy.”

2.4 Poor31 Reviews

“Gwen and London provided exception service. I was nervous based on the reviews but the process was simple quick and they even gave me options on what type of vehicle I wanted to ensure my trip was comfortable. Keep up the great work!”

2.2 Poor35 Reviews

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