Medical Supplies near Grand Blanc, MI

“Rob was so knowledgeable! Answered all my questions, repeat anything I needed, made sure I was comfortable with the mask, and machine before leaving. Outstanding customer service. A+”

“Updated review:1-5-24 I received a callback from supervisor Ms. Strich who listened to my concerned about the phone system and encounter with her employee. I felt I was listened to and my concerns were taken seriously. It appears the phone system will be changed in the spring and the issues with her employee will be addressed.Thank you.Extremely un-userfriendly phone service. Hart Medical used to have very good phone service however, no more. I tried to complain to a supervisor Tuateece at the location on Ballenger Rd and she was frankly, rude and said they don't control the phone system. Well, I was at a Hart Medical store! Someone has to control the customer service line! I asked to speak with her supervisor and I think, I was given a bogus phone number as after several calls, I've received no callback. You can't actually talk with a person at Hart over the phone, only chat unless you want to remain online for an undetermined length of time. When you call and are put on hold, there is no message about where you stand in the Q or how long your estimated wait will be. Really poor service.I had to laugh after I posted my original review. I looked at the last few and the review posted four months ago by Kevin also experienced the rudeness of Tauteece. Management responded and said they would pass his experience on to the appropriate manager. Well, obviously, the problem still persists. Way to go in taking care of poor customer service!”

“We highly recommend American Medical. The team is professional, caring and they go above and beyond to ensure the patient receives the best quality of Equipment. They are available 24/7 for Services needs. We cannot stress the importance of good quality of Equipment can provide you and your loved ones peace of mind. We have had the pleasure of working with American Medical team several times and will continue to work with them. Locally owned and operated and it makes the difference. They truly care about their patients.”

“Nikiea, Aaron, and Antoine were all very professional, knowledgeable, kind, and courteous. They had to come out twice for an issue and handled both trips the same professional way and within 1 hour of my call .”

“There are a lot of negative reviews for this place, but I had a perfectly fine experience with them. I called about a walking boot for my boyfriend, the girl who answered the phone said they had one, I went in, was greeted kindly, she walked over and got the boot, rang me up with pleasant conversation, and told me to enjoy the rest of my day. Couldn't have asked for a better transaction.”