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October 2022
Dirty car, radio broken, kept me waiting for 2 hours until they got me in a working vehicle. Didn't offer to make it right after making me wait for so long.
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July 2022
Why have a pickup time for 5pm if the worker leaves before 5? Walked in right at 5 and lights were off and everything shutdown.. how does someone shut everything down in 0 seconds and it was prepaid what a joke of service
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July 2021
Received several cars that needed maintenance. Had to drive almost 2 hours back to return the car today. They gave me a tiny car when it's pouring rain. The guy lied and said it's AWD. They don't honor Emerald Club. I have Elite status. I'm over National and will find a different car rental company.