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“First time here. Pros. Amazing customer service. Plenty of employees so the line moves quickly. They were kind, efficient, and their hours of operation are generous. Cons: parking is challenging. You’ll need to park and walk.”
“I had an amazing experience with Detroit Mailbox! The customer service was top-notch—friendly, helpful, and incredibly professional. They went above and beyond to make sure all my questions were answered and my needs were met. The staff genuinely cares about their customers, and it shows. I couldn’t be happier with the service I received. If you’re looking for a reliable and customer-focused business, Detroit Mailbox is the place to go!
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8AM - 4:30PM
2431 4th St, Detroit
Shipping Centers
“These guys are not kidding about being fast! We had an event and needed some super last minute signage done and they got it to us in under 24 hours - and they looked great! Really glad we found them!”
“HALLSTARZ is what it says, a one stop shop. As a former employee and Forever Customer ? I haven't met a better family to work for and do business with. Knowledgeable in every area! Health Insurance, Construction, Taxes, Real Estate, Notary, Packages, Drivers Training, Road Test, Banners, Flyers, Faxing, Email/Scans, Obituaries, Biz Cards, Flyers, Labels, TShirts, Keys, and more! Can't forget about 'All My Children' who helps young mother's with diapers, clothing, housing and self care ? Black Owned Family Business?? Please. ✊? Why would I go anywhere else! Nobody is perfect, but Hallstarz is perfect for me! ?”
“UPS Store, Woodward Ave, Royal Oak, MI
The people who work there! Especially Kathy V whom had helped me multiple times! Knowledgeable, helpful, and a great personality! I go miles out of my way to use this store!”
“Went here to ship a package, first time at this location. Line almost out the door, two young men working, wait was less than two minutes. Greeted with a pleasant good afternoon and a smile. Will definitely be back again. Thanks for a good experience.”
“Customers - retired professors:Staff (two women): - very helpful, proactive, very pleasant,Brought out a chair for handicapped customer while wife was at the counter.Carried in and addressed the packages to be delivered.Helped to reorder the merchandise to correct the error in items that were being returned.Your employees were the epitome of customer care. THANKS!!”
“The store is usually busy but the customer service is always great. They greet you and get you in and out quickly. Very helpful and friendly even at those last minute about to close situations. That truly matters when dealing with the public which can be challenging but they keep a smile on. Appreciate the awesome customer service.”
8:30AM - 7PM
3334 Rochester Rd, Troy
Shipping Centers
“Friendliest team at this store. Kristine is the kindest, she always understands the needs of small business owners and caters to them.
This FedEx has been my go-to place for all of our personal and business needs.
Highly recommended.”
“I would like Thank Ups 5676 for the nice job they did working with The DuMochelles Auction in getting my painting to me. Pickup, packaging, & sending! THANK YOU!”
“I called to get a quote for shipping a parcel over seasThe guy that answered the call did his best to give me an estimate and it was acurateHe was very courteous and respectfulhe was trying to help me so I guess it worked out at the end but I wish there was another way to get a quoteThe online website doesn’t give you options to add a specific weightI ended up going to a dhl branch to get help”
“Lesa ROCKS!! You have an amazing, hard working, efficient & kind Representative working in this place! 1st time returning goods for my mom. Didn’t realize I was suppose to secure packages (4) & put the labels on. She kindly offered to do it for me with a line out the door! Since I had the time & APPRECIATE that you are Open on Sunday, I graciously took it home & did it the way it should have been done ✅ Lesa you RULE! Keep up the great work that you do, it’s very much appreciated! Treat her well UPS!”
“I needed something printed on cardstock last minute and was incredibly stressed out. Madash was incredibly patient helping me get the prints I needed, even learning how to use the new machine that cuts documents in half. Madash provided the BEST customer service and I hope Fedex sees the treasure she is and promotes her!”
“Excellent service. If you got to ship something anywhere or send mail locally or long distance they can help you hereBoxes and envelopes and shipping supplies also sold hereThe staff is helpful and informative and know what they are doingFree Parking is available behind the building”
“Great business but THE HOURS OF OPERATIONS should be extended. The hours are hard to work with when some people work 9-5 jobs and there's no weekend hours Monday through Friday. I wish they had extended hours. Overall I love the business and the staff is always nice and helpful.”
“I wish I got the name of the person that helped me, this person had braids. I was exhausted and had one hour to get a bunch of expensive Amazon purchases returned and was having issues on the Amazon app. I was on the verge of tears when this amazing UPS STORE worker went above and beyond, asked to take over my phone and did stuff I didn’t even know about in the app. This person was cool and kind, ignoring/getting a nod to dismiss calls and texts washing away stress. Everything was taken care of including emailing and printing shipping labels.
This is customer service, it’s caring about others and being a partner to help solve problems.”
“We had to get a poster for a baby shower printed at the last minute on 03-08-24. The clerk really helped us with suggestions to improve the image before she printed it. We were very satisfied and grateful for her service and assistance.”
7AM - 11:30PM
9027 Joseph Campau Ave, Hamtramck
Shipping Centers
“Honestly every time we use Pack & Ship Plus it's brilliant service! Ryan is so professional, help, and always makes it easy (even when shipping internationally).”
“I’ve had nothing but great experiences with wonderful staff! I will always choose this location, despite it being a much further distance from me than many other FedEx locations. By far the best and most helpful experiences I’ve ever had with FedEx have been at this location!”
9AM - 7:30PM
55 E Long Lake Rd, Troy
Shipping Centers
“Very quick service, no waiting on the line at all. The employees are professional and friendly. Met the owner as well, very friendly and polite. My Passport photo cost much less than CVS or Walgreens.”
“Decent service, small retail space but all the postal amenities. Would recommend there are wait times when busy so expect some delays, limited parking, but people usually pull out fairly quickly. Street parking, handicap accessible but very heavy doors, so it may be limited access for some. Mailbox outside for easy drop off, but not a drive up style it's drop off, but you need to get out of the car to deposit your mail.”
“Great customer service Joseph was helpful and did great job .this location offering faxing and printing services.also Amazon and temu and shein returns . positive experience . highly recommended .thank you .”
“Excellent service, in and out in seconds with a untaped box and pre-printed label the employee just took the package taped it up and slapped the label on. No fuss no muss, and then handed me my receipt. After my experience at the Ferndale location this transaction was a breath of fresh air.”
“My company has just started getting into shipping out LTL and we've used various companies to ship out to our other locations. Any time I've contacted someone else, I've always felt like I was interrupting them. That is a different story today. I called Old Dominion and spoke with Kim Hedrick there to set up my delivery and then asked her a question about freight class and she was extremely helpful and took her time talking to me about they do freight classing items and sent me information that was able to help us out to better class our shipments. I greatly appreciate her taking her time helping.”
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“Very professional and the pricing was reasonable compared to others. The driver Marcell was very careful and patient with my fragile items too. Highly recommend.”