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“It was so easy working with Colin and his team! We were told we had to wait a year from other companies and Colin help us and 3 months later we have our first home!”
“Morgan made the refi process so simple and was a tremendous help working through the details with the original lending agency.Local support prevails!Thank you Morgan!”
“I have used John twice now while purchasing a home and appreciate the time he takes to explain all your options. He and his team work hard to take care of their homebuyers and I will continue to recommend them!”
“I could not be where I am today without the help of Cathy C. She has been one of the most incredible gifts to my business and me personally. She has an eye on my accounts at all times and I feel protected and cared for. I did not expect this when I was referred to her at Mercantile in 2003. I often tell people of my amazing long relationship with Cathy and the bank!”
“I’ve never had a problem with this branch. The staff has always helped me out even when it’s something most people would do online, like printing up a year worth of statements when my printer was down.”
“I worked with Vanna Stevens - she is the best! Love, love, love her! Very informative, punctual and down to earth. Would and have refer(ed) her and Consumers to family and friends.”
8AM - 3:30PM
5665 N Kraft Lake Dr, Caledonia
Banks
“Cassandra VanDyke is my banker at the Credit Union. She is awesome in understanding my goals and needs and always offered swift response and solution. Thank you Cassandra.”
“I have never had a Refi run so smoothly before. We got a great interest rate and it was processed quickly with no issues or hang ups. John Oppenhuizen was wonderful to work with and always a pleasure to talk to. We were unsure because ChoiceOne Bank is not in our area, but ultimately we are so glad we decided to go with them.”
“Maeve greeted me with a smile and a warm welcome and that was just the beginning of a great transaction. Opened up a checking account and in addition to the excellent service, she also showed me how to use the ATM machine, etc. Efficient, knowledgeable and it was just a great experience all around. SO GLAD I came to this branch.”
“Katelyn Cooper, did a super job assisting my wife and I in a multitude of needs, including opening a new account near closing hours. She kindly stayed late with us to make sure we were taken care of and everything with our accounts was in order.”
“Came in today to set up my business account and Keiana requested the paperwork she needed and I didn’t have to stress or lift a finger. She called me when everything was done and set. Even my husband was surprised how painless this was. New members to consumers, don’t see myself leaving anytime soon. Coming back to do my personals too!!Thanks again Keiana and keep smiling! ?”
“I would like to extend my gratitude to Mr. Ace Marasigan, Retail Center Manger at GR downtown branch, who lent an excellent hand in taking care of my mortgage account's amortization process. From beginning of the process until its wrap-up, Ace ran extra miles to accommodate my busy schedules and make sure that I am updated with all progress. His professionalism, efficiency and respect for clients is greatly appreciated! I highly recommend Ace's effective and efficient services as well as his level of professional knowledge.”
“I applied for a loan online. The person handling this for me was amazingly prompt and easy to communicate with. Friendly and respectful, she helped me breeze through the steps in no time. Thank you!”
“Eric took a strong interest in getting me back on track with both immediate and long term goals of mine. Very personable, knowledgeable, quick and did a wonderful job explaining some solutions to my problems. Highly recommended.”
9AM - 5:30PM
1210 Spaulding Ave SE, Grand Rapids
Banks
“Rebecca Stein helped me so much when I saw her a couple weeks ago at this branch! I’m new to building my credit and she did a wonderful job at being patient with my many questions and going through the process of setting up an account with me. This branch is out of the way of my house, but I will continue to go to this one just because I had such a wonderful experience!”
“CWCU is our primary financial institution and has been for years. The staff is always friendly, helpful, and goes the "extra mile" to make sure my financial needs are met. From savings, money markets and loans, the experience here has always been more personal that that which I have received at local banks. For a much more personal banking experience, check out your Community (West) Credit Union.”
“After having LMCU lie and cheat us about their "fees". We made a change to Consumers. Katy was amazing in making this change easy and pain free. We closed all our accounts with LMCU and totally 100% with Consumers and will not go back. They will take care of you if you come across any issues! Their staff is amazing and helpful as well! Thanks Katy!”
9AM - 5PM
3140 Ivanrest Ave SW, Grandville
Banks
“I love this bank! They are fast, efficient, and reliable. I had a great experience with Peyton in particular, she was very knowledgeable about account services and assisted me with choosing the right credit card. Thank you so much for making my experience quick and easy!”
“Great people and attitudes .............only problem needs attention is anything needing to be done requires them to run a credit check and that hurts your credit score......I'm not sure if they understand that or do they really even care. You open an account credit hit, apply for a loan credit hit, apply for credit card, credit hit. ....Once you are in their ecosystem they should have enough information on you to make great decisions. IE. AMERICAN EXPRESS, once you are in, you never have to worry about them doing a hard inquiry on your credit. Ijs”
“Madeleine was very sweet and welcoming. It was a breath of fresh air to have a personal conversation that related to my workplace, instead of just the get in and out mentality. Thank you for being so personable, and quick!”
“Dee made it really easy to open accounts. Fast, friendly and efficient. The service is top notch, and I appreciate the security extras when I transfer funds.Thanks!”
“I have not received a mortgage statement within 3 days of the due date in the last 3 months that was here ontime to pay the payment, something internally? I like to pay on time, frustrated”
“Very helpful and responsive staff. I have enjoyed working with them through my business loan and Paycheck Protection funding. I recommend Level One, a Michigan based bank!”
“This is the best credit union I have ever dealt with ! I love everyone at Kenowa, Especially Tammy! They are always so warm and welcoming, nothing would ever make me switch!”
“Top notch service! I was having issues depositing some money orders into my checking account through the mobile app and stopped in the branch to see if they could help. The gentleman who helped me was so accomodating and patient with my request (since this branch is more for investment advice/ wealth management). Note: Any check deposits made here must go into your brokerage account. Then you'll have to move the money to your checking account online. Overall amazing, friendly, non-pretentious service. As a young professional/ investor just starting out I am so happy with the service Schwab offers. Staff here have the heart of a teacher and are so helpful. Thanks guys!”
“Want to give my Kudos to Kori Hinds. I have heard rumors of this branch, but when I was there recently, things seem to be headed in the right direction! I have no doubt that Kori is extremely smart, kind and professional, and she is making sure that the staff reflects that as well. She also takes her work very seriously. I can tell that she genuinely cares about the staff and everyone who comes into the building. Major props, keep it up!”
“My experience was amazing. Cindy Schurr and Dawn Razor helped me with refinancing my house and I got the best deal one can get. Changed my life. Thank you.The staff here is very friendly as well and I'm happy to come inside and interact with them.I love this location and the people.”
“It’s been an honor to be a member, so grateful for the helped I’ve received with issues in life that put a financial strain on me, but Honor Credit Union has been there every step of the way! I really appreciate the perks of a big bank (without the hidden fees), yet the small town friendly atmosphere that credit unions are known for.”
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“Extremely friendly and personable. They were so genuinely friendly that I’m leaving a review. Lol. I’m not one to really do reviews unless it’s at end of the best-worst spectrum and they were definitely on the best for banks in the area.”