“I had a turbo go out on my F-150 and took it to Dowagiac Auto. Fast, quality, friendly service and I was back driving. After a few weeks I noticed a little oil drip so took it back in to have it checked out. They found a bad gasket on the turbo and fixed it for no charge. Had my truck back the same day I dropped it off. I’d recommend anyone to take your vehicle to Dowagiac Auto. Top notch customer service.”
“Stopped in for oil change $89.99!!!Was shocked at the price and before I could say anything they had already started draining the oil, checking the lights and cleaning the window. Kinda felt obligated. I would have went elsewhere. Staff is friendly and kind. You have options of house oil 5000k ($79), another 5000k synthetic oil maybe Valvoline ($89) and a 6k premium ($110). It was quick, and they do have a punch card reward system. They also allow you to go back up until your next due oil change to check your oil and top it off for free, and check your lights, wiper fluid ect at no cost. That’s nice. I’ll utilize the benefits I paid for but not sure I’ll go back for an oil change. I usually pay between $49-$59 top.Service: Oil change”
“Saved the day !!!! Had a flat as we were coming up on the station. Pulled in. They had us back on the road in no time. No charge! More recently, had mysterious flutter coming from driver side rear. Could have been brakes or bearings. Dollar signs in my mind. Left it with the shop while we ran (walked) some errands. After extremely thorough inspection, turns out it was a loose part of bumper. No charge!!! And back on the road.”