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“Trevon at 36700 Garfield Rd Clinton Twp store is absolutely amazing! Extremely knowledgeable and patient while answering all of our questions. We bought two new phones and he transferred all contents from old to new phones. We didn't have to worry about a thing, thanks Trevon!”
“Today's experience was great! Jake was patient with this senior citizen and clearly explained the best plan for my needs. Kudos to Jake. Thanks for your kindness and expertise!”
“Dom was the best..super informative and patient and walked us through each step of getting our new phones and letting us know about what plans would work best for our situation.. if I could have gave more stars I would have!!”
“Brittany was AMAZING! I can’t say enough great things about her. I normally hate going into stores like these….i feel like I always leave knowing less than before I came in. She explained everything to us and made sure we were all set before leaving the store. Fantastic customer service!!!!”
“We had a wonderful experience at this T-Mobile location. We wanted to upgrade my wife's phone and she was very nervous about losing her data. Dylan was patient, confident, and extremely knowledgeable!!! We hit a snag during the process but Dylan calmly worked through it and EVERYTHING worked. He went beyond normal expected customer service!!! OH...did I mention he reviewed my plan and found ways to improve our service and net cost will save us money!! We will go out of our way to drive to this location specifically because of Dylans customer service”
“Karen the Mgr, was extremely helpful in setting up my new phone and answering all questions in a very knowledgeable and professional manner. We were with her for 2hrs
She treated us wonderfully. While helping us she was multitasking with other customers.it was a good experience.”
“Monday at 11:12am, the gentleman behind the counter was very helpful, professional and effective at solving my problems. Probably the best experience I've had at a wireless store. 11/10 highly recommend.”
“The best Chinese restaurant I've been to! Always fresh, delicious, hot and perfectly cooked!This restaurant will NOT dissappoint you! ⭐️⭐️⭐️⭐️⭐️”
“I used to hate dealing with Comcast in any way shape or form, but my most recent experience has made me give them 5 stars. The store gets 5 stars for service, promptness and attention to detail. I took a broken box in and was out in three minutes. Not only was Shana G professional and courteous she let me know I needed to return my old modem ( I upgraded my speed) or I would get charged. I went home, easily installed and programmed my new remote then went back to return my old modem. The next gentleman that helped me was just as courteous and prompt. Thank you both. One more thing, my tech on the phone who figured out I needed a new box was also outstanding!!!!”
“Had a great experience with the whole staff.Very knowledgeable and helpful.They got me from a ridiculous $205 bill a month for cable and internet. Now I’ve cut of cable and just have internet and streaming instead. Saved me almost $100 a month. Really appreciate them taking their time to walk me through step by step. Highly recommend this location. Unfortunately forgot name of the person that helped me but again entire staff was great.”
“T-Mobile is the carrier for the masses. It all depends on what store and what employees at that store you encounter. Some are very knowledgeable while others just try to sell, sell, sell and things may not be the best product for you. If something doesn’t feel right or you haven’t really looked over the terms of a contract DON’T SIGN.”
“Amazing customer service from Steven today. He really helped me and my husband with our upgrade. He was very nice, patient and SUPER helpful!!! I have been a Verizon customer for a long time and having him as a sales specialist will definitely help secure and keep me as a customer! Thank you again Steven!”
“Nick and Erin are the absolute best. Erin helped me with my slow iPhone problem and Nick was there for moral support while also taking care of his own customer. 10/10 service would definitely recommend”
“By the time I ran several errands, hauling my walker and self in and out of my car, I was wiped out. But, I needed to return equipment left over after a move to this area. Bianca actually came out to my car to see if she could help. She did more than I knew I needed. I hadn't realized that starting in a new address actually opened up a second account. My old address was still active. She dealt with closing that AND accepting the equipment....all while standing outside my car and going in and out of the store with me staying in the car. She made my day so much easier, physically, doing so with a smile and a caring heart. Visiting a Comcast store isn't always easy (even with helpful people in the past), but she made the location 5-star!”
“The employees were very helpful courteous and knowledgeable of all the products that they carry. I believe my customer service representatives name was tiara. She seemed like she might be a little bit new but she KNEW what she was talking about. If she didn't know what she was talking about she was able to find the answer independently. She fixed my watch5 in just a few minutes. Then I switch to conversation to Verizon internet and she was able to tell me that it's in the area but it is not yet up in Alpena Michigan where I live.”
“Phill the store manager is amazing!! I have gone to 3 different stores before this with the same issue and no one communicated with me a simple thing.he automatically helped me and was super kind highly recommend this store.”
“I don't no everyone experience but my experience was very professional and everyone was very helpful after coming from AT&T which was a very very horrible experience for 2 months after selling my family defective phones so am very pleased so far with the service at Verizon.”
“After a few agents hanging up or leaving us on hold, our next Service agent Ryan O. handled my husband and I’s issue and was quick to resolve our issue and was very informative. Very pleased with them.”
“Outstanding service. We departed the Chesterfield Store frustrated with their service about to terminate our 30 year service with Verizon and on a whim went to this store. Lance was a lifesaver. Professional and willing to go beyond. He is the reason we stayed!”
“Molly was top tier with her service.
She was patient, efficient and very friendly.
I advised the manager of how pleasant it was to work with her.
If could provide a medal for customer service she would get one. This is a great store.”
10:00 AM - 8:00 PM
28835 Gratiot Ave, Roseville
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“I never had much problems with AT&T, but I’ve never been satisfied with the reception at my house. I’ve always kind of just accepted it. It’s just kind of weird because overall reception is decent and reliable but in just like my own street, I can’t get a signal for anything as of this post. Verizon is holding a trade in smart phone deal for a brand new iPhone so my wife and I went there on a whim Because Verizon‘s website is very hard to understand when it comes to plans and pricing. We had the pleasure to meet with Cameron who did an excellent job at explaining in detail how all the plans and pricing works. Additionally I ask a lot of questions and he was able to answer all of them beyond my expectations. He made the transition easy. Oh yeah, so Verizon works way better at my house and ultra wide band is kinda mind blowing. We traded in our old phones and got newest models for free!! We had to pick the top tier plan but it’s the same price as att. Thanks again Cameron for being so pleasant and helping us get new phones :)”