10AM - 7PM
1658 Lansing Rd, Charlotte“Very professional and speedy service. Everything was transferred from my old phone to my new phone without an issue. Even the app icons are in the same position making transitioning to the new phone super easy.”
“Can't say enough about the staff at T-Mobile in Charlotte!! Many thanks to Sam, Emma, and Justin for their help!! Fantastic customer service thank you again”
“So much more helpful then calling the service line. Idk who they have on the other end of the phone when I call the service but you are better off going to here. Seem a lot more knowledgeable”
10AM - 6PM
1660 Packard Hwy, Charlotte“DaMaunie was great!! We had had my husband's phone stole at a garage we were having last Friday. We had went to the store and had it disabled and were told we would have to pay his phone off,($456) before we could get another phone. Not having that, we went back today and DaMaunie had us pay off my phone, which was much less and then we could purchase a new one for me. He also found another way that would save us some money, that no other clerk had ever spotted contact. Thank's DeMaunie for all your help. We have been Verizon customer's since 2001!”
“The customer service that Cassie, Logan and Alec provided was top of the line. They assisted me with my new phone and issues that arose after leaving the store. I highly recommend visiting them for your phone needs.”