10AM - 7PM
4929 S Cedar St Ste 2, Lansing
Mobile Phones
“I was just in this store and Morgan waited on me very outgoing person. She obviously spent a lot of time switching my service. I did not want to change my number however my former phone provider would not help at all. Morgan went above and beyond her job to help. There was another woman Paige that helped and even though we did not get to save my number Paige noticed how frustrating it was getting told me my options and I was out the door with great customer service. These girls have remarkable customer service and I'm a life long customer because of these 2 ladies.”
“Had a great experience at the Jolly rd location! Brian was awesome the minute we walked in. His personality is easy going. He helped my husband and I both get new phones and the best deals he could get. Highly recommend coming here!”
“Very friendly, they resolved the situation for which I visited the place, it was fast and with positive results, excellent customer service from the people who assisted us.”
“This location is clean, visually pleasing. As soon as you enter you are politely greeted which is greatly appreciated in today's world.The service I received from Alex was informative and useful. He was professional and proficient with my account adjustments and still helped out his teammates without slowing myservice requests. Physical stores are still the best”
“Went in for a new phone, the ladies were very kind and got me set up right away. Lisette went above and beyond to make sure everything was smoothly transferred and ready. She’s originally from a Grand Rapids store, give this girl a raise!!”
“Anytime I come to this location to make a purchase or seek information I am met with extraordinary customer service from the owner. It is much appreciated because am not knowledgeable in cellular technology.”
“Love being at T-Mobile , Hannah was such an amazing person , she made sure my family and i got the help that we needed , she is such an amazing soul ! I highly recommend people go to her !”
“Been twice in last month and I do live over an hour away, huge selection of games. Plan to stop by every couple months to check out new inventory. Playstation monitor I just picked up is in great condition.”
“Kevin and Mallory are the greatest. So friendly and go above and beyond to meet the needs of the customer. I have had metro for a while and loved it. And I always used this store. Unfortunately I moved and no longer had service and to had switch. But Mallory worked really hard to get a refund for my phone's so I can go through a different company. I will miss metro and the wonderful employees at this store”
“LaQuisha (I'm unsure how to spell her name) was soooooooooo Amazing and Helpful. I've been a lifer with Boost and she made the switching over so smooth.”
“Not your average Metro PCS store. Bobby puts customer service and the customers first. Bought my Samsung Galaxy S V and an iPhone from there. Anyone who complains about him are just trying to get over and he knows it. Be straight up with him and you will see great cell phone service and deals unrivaled by anyone in the area!”
“My experience with Shellie& Tammy was amazing they’re by far the best AT&T representatives that I’ve ever dealt with God bless you all so thankful for your store & kindness ?”
“I cannot say enough good things about the employee's here. Kevin was extremely patient, able to de-escalate frustration, thorough with everything I needed to get my new iPhone. He went above and beyond to ensure the best deals were being applied to the account.The manager, Jackie, was exceptional as well. Both very respectful sales associates which are hard to come by now-a-days.Kudos to you two! If I ever have the need to go to a T-Mobile in person again I will be returning to this location!”
“I wanted to thank metrobytmobile for fixing the issues I was having with my service. I had a confusing situation that took some time to figure out but it is at a very horrible time of my life where my beloved family dog is dying of cancer. I am going through a job loss due to sexual harassment and needing important phonecalls. They came through with understanding and actually took the time to help me. Thank u metro u went above and beyond for us.”
“The store was very nice and clean and well organized and everybody. There was very friendly, especially KRIS the security girl. She was super sweet and very friendly. We had a great conversation and happy belated birthday to her. It was yesterday that's awesome. I highly recommend this target if you're ever in the area.”
“(Translated by Google) This bost mobile store on hamilton avenue offers an excellent service. I recommend you to visit it either by paying a bill or by buying a new phone.(Original)Esta tienda de bost mobile en hamilton avenue ofrece un exelente servicio lo recomiendo aq lo visiten ya sea x pago de vil o x comprar un nuevo telefono”
“A couple weeks ago I had to get a new phone and it wasn't charging in my car. I went in to the S. Penn store and spoke with Corey. He said that some phones just don't, but he comped me a new charger. The new phone still wouldn't charge, but I thought his customer service was awesome.”
“Tech for Consumer Cellular was very helpful and knew the product. Due to black Mon unable to activate until Tues. Got 2 nice phones for just over $200.00. Good deal on great phones. Have gone to Target for last 2 phones.”
10AM - 7PM
2402 E Michigan Ave, Lansing
Mobile Phones
“Asia has the best customer service I have ever experienced. She was very knowledgeable about my phone and very supportive and patient with me. She helped me set my phone up and explained to me how to use it. She told me she was new to the team but I cannot tell. She absolutely rocked!!!!!!!!!! I will bring my wife to Asia for a new phone soon. She is very professional. Thank you so much Asia you ROCK!!!!!!!!!”
“Huge shoutout to Allysha and Colin for helping me upgrade! Went above and beyond with their customer service. This store should be proud to have employees like them!”
“Skyler was amazing at the 3330 Cedar location. I wasn’t quite understanding how the plans worked, and she patiently and kindly explained it to me like 5 times. It was a breath of fresh air to speak to her. Especially since I had been to two others Boosts in the area and they, “weren’t able to help me.” As a customer who has struggled with customer service people, I wholeheartedly think she deserves a raise. Especially for how she handled me and all the other customers in the store. Thanks so much for easing my anxiety and helping me so quickly & efficiently, Skyler!!!”
10AM - 7:30PM
5100 S Waverly Rd, Lansing
Mobile Phones
“This location has great staff. Only one person on duty but I observed Lisa making a couple feel good about their purchase i saw her sit with them and assist with their phones gave them along with me above and beyond great service all near closing time”
“She didn't have the phone we wanted so sent us to another store. Other than that she was great. Absolutely professional and knew what she was talking about.”
“Alicia was brilliant in helping us with our phone problems. She was patient and kind. Gave us loads of information that was understandable. We were so unhappy we had started talking of going back to android but because of Alicia’s help and explanations we are very happy with Apple.”
10AM - 11PM
6100 S Cedar St, Lansing
Mobile Phones
“Needed a iphone for my daughter, she broke her's. They were soled out, so they called surrounding stores. Unfortunately, they could not help us. I appreciate their time and effort. Exceptional customer service.”
“I started coming to this location specifically because Shay moved to this store. He has always been able to help me with any problems that come up on my phone, or my account, and is always kind and patient with me. I highly recommend this location for anyone with T-Mobile!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Jason at Verizon is ALWAYS so polite and extremely knowledgeable. I have recommended several friends and family to visit Jason knowing he would take care of them.”