“Living at Cornerstone at Troy Apartments has been an absolute joy. As a renter, I've found this place to be a perfect blend of comfort, convenience, and community.
The apartments themselves are spacious and well-maintained, providing a cozy retreat after a long day. The amenities are a real highlight - the outdoor pool is perfect for relaxing on warm Michigan days, and the fitness center helps me stay active without needing a separate gym membership.
What really sets Cornerstone apart is its fantastic location. Being just minutes away from Somerset Collection means I'm never far from great shopping and dining options. The easy access to major highways like I-75, I-94, and I-696 makes commuting and exploring the metro Detroit area a breeze.
The staff here deserve a special mention. They're always friendly, responsive, and go out of their way to make residents feel at home. Their positive attitude really contributes to the welcoming atmosphere of the community.
Living at Cornerstone has truly enhanced my life in Troy. It's more than just an apartment; it's a place where I feel comfortable, connected, and happy. If you're looking for a great place to call home in Troy, I can't recommend Cornerstone enough!”
“Been living here since Aug 2023. I love this place! Great community, staff, Apartment design and location. Staff is very friendly and helpful. Maintenance is completed in a timely matter. I would stay a few more years if the rent wasn't SO HIGH.”
“Since moving in, I’ve loved the boulevard. The leasing office personnel are lighthearted and help where they can. The maintenance goes above and beyond to make sure any issues are handled in a timely manner. Tamone is a very hard working man, from the daily maintenance, to working the emergency calls. He dedicates his time to making sure residents are safe and comfortable.”
“I give my experience a solid 5! Its been a great experience with Lisa, the property manager. She took great care of every detail from the time I had decided on Madison Park. Unit was delivered in very good condition and on time! Ben, head of maintenance, was equally kind to assure all things were buttoned up and that I was happy. Thank you both!”
“I am giving it a four star review for a few reason:
1) My main issue is the lack of available options for people that drive EV vehicles. There are no exterior plugs outside of the apartments, and management is not willing to install charging stations for people that drive vehicles. A few years back, I was granted permission to utilize my own apartments power outlet to charge my vehicle in a reserved spot that I pay for. Since there’s high turnover here with management, this approval was not shared with new management. When I mentioned the previous again,I’ve received pushback from management. At this time, they are not allowing me to have any option to charge the my vehicle, as other environmentally friendly apartments in the area allow their tenants to do it (or have charging stations). I am left to feel as if Clinton Place isn’t concerned about being environmentally friendly, and focusing on things like installing gates and buying new pool furniture. I even offered to pay whatever amount of money that is needed to utilize a portable station at the office and pay for the electricity, but I’ve gotten no response on that for over a week. More on that in item 2…
2) My second issue is with having issues communicating with management over the past four years, or having management follow up with you Xsnorlx having to send several correspondence to request a follow up. Since Ashley has become manager (She’s good btw), things have improved, but there’s only so much that Ashley can do. She is only one person who has an overwhelming amount of work to do, and I do not fault her for this. To have to sacrifice addressing tenants needs in order to balance other work tasks isn’t fair to us. Obviously, this is a systemic issue if all previous managers within the last five years have the same exact issue with tenants in the same exact manner. I would also also like to state that John and Adam in Maintenance are saints. There are many times I am afraid to open up a maintenance request, because I noticed the amount of work that they are assigned on a daily basis. I personally would not want to have that level of work constantly, yet have someone like myself open maintenance requests that aren’t “critical”. I quite haven’t determined how they are able to do it day to day with a smile on their faces…
3) A few months back, we got a letter stating several items can upgrade our apartment for a reoccurring fee. These items used to be included as a courtesy if we lived in the apartment for a certain amount of years. Before I moved in and before the current staff, my apartment was disgusting. The carpet was knotted in certain areas, had bleach stains, spray paint all over the laminated wood; everywhere, every single outlet cannot hold a plug in it, the windows is so inefficient that they cannot retain heat in the winter or cold air this summer, as well as pre-existing damage that was noted at the time. Before the upgrade for a fee notice, various items were able to be changed upon request if they were dated, old, or inefficient/not working correctly. I shouldn’t have to pay an up charge for new carpet, windows, or appliances from the 80s/90s that don’t work correctly because previous staff did not follow the standard that Clinton plays currently holds for new tenants. I did go to maintenance back when I moved in. Because they were overworked then, They literally asked me and the cotenant for our cooperation dealing with the issues until they had availability. Well, they ended up all being terminated at the same time, and with the entire staff being replaced, it was never communicated to the new management staff.
Just to sum it up, obviously there’s room for improvement. I think Clinton Place needs to listen to the tenants feedback a little more, instead of making us feel like our needs are not important. You have done a lot of great things for me, which I appreciate. I wish you would be environmentally friendly, but I also can’t recommend this place if you aren’t willin”
“Jordan was so helpful when i was having issues with late fees. I appreciate the waiver given and it allowed me to be more aware of my lease for the future. Thank you for working with my team.”
“I have lived at Amber three times since 2003 me and husband and our daughter. The staff is always amazing and the maintenance staff is the best. When I need something fixed they are on it never had a bad experience living here.”
“To me they are like family. It’s not just a place to live, it’s a community. And I think that’s important in the stand age and Regency Tower Apts provides me with that in spite of my own shortcomings”
“Hot water was out few days I wasn’t sure why. My first call to the office no one responded or repaired , I called a few days later and submitted request through rent cafe and hot water tank was ordered and replaced in 2 days.”
“The customer service was so pleasant and friendly. Seen the virtual tour and love it. Give us great feedback on how things will be in the community. I sure hope me and my husband be able to make them our home”
“Love how quiet it is…..grounds are well taken care of and maintained…….. maintenance comes quickly when called. The lady in the office Miss Drake is the best.”
Open 24 hours
15 E Kirby St, Detroit
Apartments
“When I moved into the Park Shelton a year ago I hadn’t been considering moving to Detroit. But I was immediately charmed by the lobby’s beautiful architecture and the enticing selection of restaurants and shops and the lifestyle I imagined. My own unit has wonderful architectural details and I never tire of the inspiring view. The building management, the front desk staff and the friendly residents take pride in caring for the building and looking out for each other. Maintenance issues and repairs like heating and air conditioning, roof and window repairs, cleanliness, parking are address proactively by a responsible condo board and tenants are notified of unavoidable short term inconveniences. This is a great home base from which to explore Detroit and to appreciate what this amazing city has to offer.”
“As someone fairly new to the rental process I found myself enamored with the space, and the service provided. The apartments were beautiful, and the amenities are well suited for my lifestyle. I was most impressed with the customer service, an employee by the name of Brandon in particular. He not only assisted me in deciding whether or not to apply to the property, but he painted quite the picture of the living experience here. It’s safe to say he sold me on the experience. If all of the staff are as competent as him then I look forward to moving in.”
“Ms. Jo is one of the best parts of the Cove on 13 apartments. She was very helpful and understanding. Any issue you have she addressed quickly. Definitely something that makes it worth the price. Everything is pretty much within driving distance (food, entertainment, shopping, etc.). Apartments are very ideal for those who are just looking for a nice, quiet, and peaceful place to live in.”
“I moved in the apartments recently. Dana was super helpful and took the extra time and effort to ensure I find a unit that met my specifications. Thank you! My apartment has a beautiful view of downtown. I appreciate that everyone working at the leasing office are very accessible and pro-active in resolving challenges.”
“I’ve got to be honest. I was extremely nervous working for Quicken Loans and moving into my first place, but the leasing manager Lee is the absolute best. He and the team made the transition smooth and without question this has to be the best property downtown. They even gave us free KFC dinners and it’s only my second month here lol!! I highly recommend this place primarily due to the leasing manager...he gets it!”
“Old building but the price reflects that. Some of the first floor units flood so watch out for that. Treyvon on the maintenance staff is very helpful, professional, and kind. I always enjoy talking to him and I am very thankful when he fixes something in my apartment. I enjoy using the gym facilities also. I currently live here so I have not had to deal with the security deposit back yet.”
“I have been living at the Jefferson apartments for 13yrs.
I have seen my share of managers and staff, but I have to give credit where it's due and the current staff are one of my favorites.
One stand out employee is office worker Tamika Thomas.
She is always very polite and helpful to me because I use a wheelchair.
She always makes me feel respected and looked after.
She has never been too busy to address any issues my family has had.
In my opinion Ms. Tamika is one of the most polite people to work in this building.
Anytime we had packages to be delivered or maintenance problems she was always willing to do what she could to resolve any problems even if it was nothing but some kind words to help ease the tension.
Ms.. Kim is also very pleasant yet professional.
When I come to talk to any of them she always has something funny to say just to keep up office morale or pass time.
They go out their way to make me feel welcomed when I enter the office or when we have social events on site
I have to admit I like them all because they are nice enough to actually listen to our concerns.
Mariah, the apartment manager is also very nice and I can tell that under her team a lot of the long time maintenance issues are finally being resolved.
My only real complaint is that I wish they were here years ago.
I bet that the Jefferson would be better than it was in its glory days because it would be obvious that people still care about the complex and the residents.
9 out of 10 for me.
Keep up the good work!”
“THESE APARTMENTS ARE ABSOLUTELY AMAZING love them so much so spacious and the leasing office is so professional TONYA is amazing she helped me thru everything ! Thanks for everything truly amazing”
“Like they say keep to yourself,it's cool to say hi and bye and keep going. You r grown take care of your apt, go to office when something is wrong . Give them time your not the only person with pronlems”
“I have never known a manager that really cares 100% about their job like Crystal and her two maintenance guys who worked with her prior to and after the pandemic. They always shown great hospitality when ever you saw them. Kudos to you Crystal because you take care of all maintenance requests quickly and keep the outside complex's curb appeal clean and beatiful looking. Thank you and the team.”