10AM - 6PM
4161 Orchard Lake Rd, Orchard Lake Village“Josh was my customer service helper. He was very professional very knowledgeable and very patient. I would recommend this banks vacuum to everyone. I know they are phenomenal. I give them five stars out of five stars. Excellent excellent excellent thanks Josh for all your help.”
10AM - 8PM
6551 Orchard Lake Rd, West Bloomfield“Our delivery team was very professional and careful while taking out our stove and installing our new. It arrived right on time as promised. Very happy to have something go smoothly.”
“I brought my vacuum in for repair the day after Christmas as it was making a terrible noise. I thought for certain it was toast. Nathan looked at it right away, let me know it was repairable and I had a quote for repairs within a couple of hours. I was contacted in the a.m. the following day that it was all set. I have been coming to this store for 24 years. I’m always satisfied with their service.”
“Our recent customer service experience was excellent & we're most thankful to Lindsey Compo for assisting us with the purchase of the perfect TV. Lindsey's knowledge and kindness were appreciated very much!”
“What a great support! Appliances can break, as did our LG Signature washer, just weeks after the end of the manufacturer's warranty. As it says, "Signature," obviously at LG stands for the need to put your signature on an insurance contract, and lucky me, I did with US Appliance. This late afternoon, within only 5 minutes, the technician was scheduled for just three days from now. Thank you, US Appliance, for the nice price and the smart recommendation for the service contract, and thank you, Wendy, for your outstanding help.”
“Great selection, great prices, and a purchase here doubles your warranty. Jimmy did a great job explaining the features of the vacuum, operation and maintenance. Highly recommend Bank’s and would definitely come back in the future.”
“Absolutely delighted with Noble Appliances. We're full-time RVers and wanted to replace our 2006 GE 33" wide, 23cu ft fridge with an exact descendant with the same dimensions but none were available locally in Alabama. We found one they had listed online and the price plus shipping was absolutely right. Patrick W. was very friendly and helpful and the new fridge arrived on Friday completely in the condition as described and really well packaged and was installed by our RV shop on Monday. We love it!! Thank you so much Noble Appliance and Patrick for the great sales and super helpful service!”
1:30 - 5PM 8:30AM - 1PM
1969 W Maple Rd, Troy“Brandon was very helpful and informative, he made sure my repair was complete and tested fully. If I have any other issue with any Dyson product, I am confident knowing he would be able to help.”
8:30AM - 5:30PM
3534 Pontiac Lake Rd, Waterford“Always fast, friendly and honest. Bought 2 vacuums here nearly 20 years ago now and they're still going strong. If I needed another, they'd be my first choice. In the interim, I get my bags and parts here which were cheaper than amazon....”
8:30AM - 5PM
240 W Walton Blvd Ste A, Pontiac“We bought our first home and are new to everything about furnaces. Our motor went out and of course insurance wouldn’t cover it. They had the motor, customer service was friendly and they even spliced the wires to make it a perfect fit. We were out of heat for 5 days. So thankful for this company.”
“If you are in the Royal oak area and don't already know about A Dependable Maytag you shouldn't be using anyone else for your appliances.I needed help all the way in Florida figuring out a problem with a recently purchased Washer (from a local store) and they did everything over the phone so that I could get it taken care of right away.Thank you Stephen Murphy and Mrs. Murphy, for helping me with my washing machine yesterday and this morning.”
“I can’t tell you how much I appreciate the customer service at the Chets rental in Rochester Hills Michigan. I am disabled I had 220 pound propane tanks needed to be filled no sooner than I pulled around to the filling station. David was there to greet me and pull out the tanks himself to begin the filling process. If that wasn’t wonderful enough out of the rental office came Kevin, who saw that I was using a walker and offered to expedite payment saving me the walk into the office and back to my car. David also reloaded my tanks and made sure they were soundly secure for my drive home. I can’t tell you how much I appreciate going to a business establishment with people who really care and put the customers needs on a higher level. Thank you David and Kevin. Look forward to visiting Chets rental again soon.”
“Absolutely do not purchase anything from this location! My husband and I purchased a refrigerator $1800 with delivery. It was scheduled to be delivered Saturday morning and the top of the fridge was crushed completely in route. They called me and told me I was going to have to wait till Tuesday for my new fridge. Of course the old one was defrosted cleaned and broken. All the food, I now have is going to go to waste $300 worth of groceries to be exact!! They didn’t care and offered me my delivery fee (which is $50 dollars back)! $50 dollars! I have to buy take out for the next three days with a child who has kidney issues and two kids with Autism (they’re on medication)! All I can get from them is “These things just happened.” Facts, but you choosing to not adequately accommodate a paid customer, with children with disabilities, on a restricted diet is your personal choice. I think you guys will get better items and customer service anywhere else. I don’t want you guys going through what I am going through. Shame on you ABC Warehouse Southfield!!!! It’s sad, that lately I’m finding that going further out, like Troy, Sterling Heights etc, is wayyyy better customer service more professional. Never again! We purchased on July 2nd and it’s now July 9th an still no refrigerator.
UPDATE! Delivery was awesome! Drivers went above and beyond. My new Fridge was worth the wait! Spoke with Al Regional Manager ABC Warehouse and he apologized for the delay. He made it right and now I’m going back for my husband new recliner! I’m so grateful that excellent customer service still exists! Thank you guys!”
9AM - 7PM
2800 W Eleven Mile Rd, Berkley“I recently completed a kitchen remodel and had the pleasure of purchasing a full set of kitchen appliances from Specialties Showroom. From start to finish, your service exceeded my expectations. Not only were all the appliances delivered when promised, but you went above and beyond by sending someone to demonstrate how to use each appliance.What truly stood out was your commitment to customer satisfaction. When a minor issue arose, you promptly addressed it and followed up to ensure everything was to my liking. The level of attention and care provided throughout the process was exceptional.Overall, I would highly recommend Specialties Showroom to anyone in need of high-quality kitchen appliances and outstanding service. You truly made my remodeling experience smooth and enjoyable.”
“I like this place as a non-restaurant worker/owner. There is plenty here for home. Check them out! I got a giant cutting board for brisket, floor mats for my workroom in the basement, squeeze bottles for my homenaje sauces and more. Nice people working there.”
“We built a home with CCH and were informed to work with Ferguson as our kitchen plumbing and bathroom fixture vendor. Alanna from the Troy location was exceptional to work with. She was extremely knowledgeable, responsive, helpful, and patient through the design and selection process. I want to re-iterate the last point about being patient as I think we must have changed our selections over a dozen times. Through it all, Alanna always maintained a professional presence and if felt frustrated or annoyed by our inability to stick with a decision, never made us feel it was known. I want to thank Alanna for all her help and expertise in aiding us in building our beautiful custom home.”
“Home Depot in Southfield Michigan was a great experience. I had to return items and the lady who returned my items was such a happy person. She made me feel like my service matters need more people like her.. she like her job but I think she just a oberall nice person.
Wish I knew her name”
“Dylan and his brother Nick are so friendly and outgoing. I believe in my experiences so far I have been highly satisfied and pleased with exceptional customer service and allowing myself a grace period. You do not find guys like that everyday. They make my world a better place. Simply amazing. When i get my computer paid off I am going to be a return customer. As I want to support your store and hopefully Dylan and Nick are compensated for their hard work and dedication.”
6AM - 10PM
1177 Coolidge Hwy, Troy“TIM the Manager at Home Depot (Troy) went above and beyond. What a great guy. Works well with his staff. It's nice to see that there is still great Customer service out there.”
“My husband and I are always here!!! I was so happy to be helped by Ramiz earlier. He was so sweet!!! He found the exact screws I needed. He was very helpful, he deserves a raise!”
8:30AM - 5PM
1 W Silverdome Industrial Park, Pontiac“In Regards To Store Manager Josh, Located In Fort Wayne, IN:I purchased a Danby microwave on 10/10/22. At the time of purchase, I also bought a 2 year extended warranty.Last month, the plastic on my keypad began bubbling. I contacted Danby through their website regarding the issue.Over 3 days and 7 e-mails with Danby, I had received no resolution to my issue. More importantly, I had discovered interesting information regarding their warranties on microwaves.I was informed by Danby that warranties on microwaves cover parts only, and not service repairs.In the interest of transparency and information for consumers, I contacted ABC Warehouse and requested to speak with the Store Manager. I was placed on hold, and a few minutes later, Josh answered. I explained who I was, my previous purchase on 10/10/22, Danby's microwave warranty specifics, and my recent disappointing experience with Danby's Customer Service.Josh stated that he was not aware of Danby's microwave warranty specifics, and thanked me for the information. Then, Josh performed a stellar act of customer service.Josh made arrangements for me to bring my microwave in for a replacement.Danby can learn from Josh, for Josh exemplifies the epitome of customer service.”
6AM - 10PM
32525 Northwestern Hwy, Farmington Hills“Home Depot is my 'go-to' for any and all hardware and remodeling advice and service delivery. Nice price range...nice discount to military veterans. Excellent customer service.”
“Went to buy paint and met the gal working in the paint section with dark brown hair. I wish I would have asked her name, or had the thought to look at her name tag. She was AMAZING! She knew her stuff! So patient, and great personality! I will forever come back and get paint when she's there.”
“It was a good experience. I don't really agree with aarons rules that you can initially only get one item to build credit history befit getting more stuff but it's not the employees' fault... but the staff was good.”
“I bought two big potted inpatients for my very shaded porch and one is not doing well compared to the other. Both were watered on Friday and today, one is very wilty looking. The price was so much cheaper than English Gardens which thr same planter was priced at $52.99 So of course, Home Depot was way less expensive at $18.99. However, if one plant dies, well them it won't be quite as inexpensive.”
“Id give 5 stars but it's so annoying to have a employee ask me if I need help ain't no one can helpe but me go ask grandma then the employees that ask are usually ugly if they where good looking I'd ask where the 10 mm sockets are and we would follow each other to the sockets and see there wasn't any in stock.”
“I went to ABC warehouses to get a bed and let me say you have to ask for Otto. He is super nice a d will help you find exactly what your looking g for. This was my 2nd encounter with him and I just love him. I love both of my purchases from there. Yes I would definitely refer my family and friends to ABC.”