9AM - 7PM
6233 B Dr N D, Battle Creek“Danielle was amazing! She got me and my buddy hooked up with Internet quickly, helped me with getting some things accomplished on my account and helped my buddy figure out his military discount process. Took the time to talk to us and actually help us, and on top of that she was helping other customers to make sure they were getting checked in to help them ASAP. Other gentleman that was working was a big help as well but I didn't catch his name. Thank you both! Best Verizon customer service I've had in a LONG time!”
“Chelsea is an excellent employee. She was very informative, as knowledgeable in her work. I would highly recommend, if you go there, to ask for her. We were paying for some apps, that were actually offered by T-Mobile, she informed us and set them up. Very Helpful. I will go back and only see her for assistance.”
10AM - 8PM
5466 Beckley Rd Suite C, Battle Creek“Jasmine deserves a RAISE! she is the most helpful and amazing customer representative I have worked with, in any industry, across the board. She helped me out 2 years ago moving from sprint and today she helped me again. I don’t call Xfinity, I go talk to her and she always helps me out no worries with a smile on her face. Amazing person, amazing employee and Xfinity should consider themselves lucky that she chooses to work there. Thanks Jasmine !!”
“We upgraded our cell phones and have been in the East Columbia location quite often in the last few months! We typically work with Roger, and always leave the store feeling like he genuinely cares about us, listening intently to all of our questions and helping us to the best of his ability! He is professional, always treating us with respect and kindness, it actually seems like he has a smile on his face most of the time, like he really enjoys what he does! Roger is definately an awesome example of what amazing customer service should look like! Team Mobile is very fortunate in having such an awesome employee to represent them!”