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November 2023
I just have to say that was shockingly rude. I called to see their options for internet. They offered 75mbps download and I explained for my work I needed faster. They said I did not. When I said that unfortunately I needed something like a gig, they hung up on me. No "goodbye" or anything. Wow, just wow.
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November 2023
Consumers knocked down our Xfinity Cable Line & Eric was the guy to come and fix it and he did an extraordinary Job! Great customer service and got the job done in a timely manner! Very respectful and kind!
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June 2023
Comcast general review: Get EVERYTHING in writing from them. NEVER trust what they tell you on the phone. Be prepared to be overcharged regularly and waste hours in automated loops trying to find somebody who MAY correct your overcharges. This company has its terrible reputation for a reason.