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“I've financed my last 4 vehicle's through InTouch Credit Union. On top of the great rates it's been the level of customer service Basi Patel has provided that keeps me a member. Basi is always polite, helpful and most of all adds zero pressure to the loaning process. I will continue to be a member of ITCU as long as Basi is there to work with. Thank you Basi, keep up the great work and please pass my praise along to Cindy and the rest of your amazing team!”
“Great experience. Staff was professional, friendly, and thorough. They answered all my questions and assisted me in accomplishing what I needed to do. Highly recommend Genisys”
9AM - 1PM
2955 University Dr #2547, Auburn Hills
Banks
“This credit union exceeds expectations! It’s definitely a family feeling you get there . Compassionate and professional. I will always support this credit union.”
“Needed a bank manager to help me figure out a special signature I needed for some forms. Walked in with no appointment but got help right away. Everyone was very helpful, I was in and out and got the help I needed. Great branch.”
“Amazing customer service. Truly above and beyond. I really appreciate the team here and how well they support and work with you on achieving your financial goals. Staff is great ?”
9AM - 1PM
3220 University Dr, Auburn Hills
Banks
“I have been a member for nearly 30 years and I have never looked back once. MSUFCU has always taken the time to explain things to me in a logical and easy to understand way. I have never felt like a number, even after the changes from a live person initially on the phone to now getting Fran. Yes, ultimately I miss a live person answering the phone and having the personal experience after having it for so many years before, but Iquickly realized that after a simple selection or two you can still get to a live person with ease if Fran is unable to help me. I always appreciate the care that each employee takes with me ensuring that my interests and concerns are met and addressed every single phone call every single time. It's really appreciated that they take the time to make sure that I feel comfortable with my financial decisions and that any suggestions the offer me for products or services ACTUALLY make sense for me and my needs, not just a sales pitch. I will say that the majority of the time I do banking with MSUFCU it is done online but for any of the times that I have visited a branch, it has always been a great experience! The new building in Auburn Hills is fantastic and clean! The team is polite, eager to help and actually thank me for being there!!! It's like a fancy upscale hotel lobby! I also like not have the old school teller line! This new system feels very personal and more professional!”
“My work is down the road so I been coming here on a weekly basis for YEARS. Use to go inside so I can talk to the bank tellers, I seen lots of bank tellers come and go over the years. I been using the drive-thu a lot lately, I still go inside here and there when I need change”
“Just switched from Bank of America where my money just sat there making no interest. Switched over to higher interest rates and found staff to be very friendly and helpful. They were more than happy to check into things for me during my transition and personally kept in touch with me. So far I am happy to say I am more than satisfied with how everything has gone for me. Thank you all for your diligence!”
9AM - 1PM
260 Brown Rd, Auburn Hills
Banks
“The branch on Sashabaw and Clarkston Road is the best!!!! They are Very customer oriented. Jasmine really went above and beyond to help me. Proud to recommend this branch to anybody who needs a great bank”
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“I have been a Parda FCU member for ~20 years and always experience great customer service, either via phone or online through the Member Solution Center. The reps respond promptly taking care of any questions or concerns, keep up the great work!”