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“I visited Fleet Feet for the first time this week and had a very pleasant experience. The customer service was great. I was able to get a great shoe specific to my workout needs. They do have a smaller selection of shoes compared to big box stores but well worth it if you are looking for a high quality athletic shoe and great service with individualized attention to your needs.”
10AM - 7PM
123 E Liberty St, Ann Arbor
Sporting Goods
“Great customer service and able to provide a recommendation and product based on my needs. I was cutting it close to the closing time of the store and the associate, Jasper, was able to scan my feet using their software, try out different in soles, and purchase exactly what I came into the store for. I will be coming back for all my footwear and running needs.”
“Amazing. I was surrounded by maize and blue. The ladies working here were very helpful in finding all the souvenirs I wanted. I would return and recommend visiting this location. Thank you!”
“Hail Yes, what a store. Anything amd everything Michigan is here. From pet bowls and baby clothes to jerseys and hats. Your one stoo shop for all your Wolverines needs. Go Blue!”
“Enjoyed the lower level/basement. Nice place to enjoy lunch break with different restaurant food options. Also experienced delightful employment at Barne and noble bookstore. I will always remember the basement.”
“Ordered a racquet (Wilson Blade) from them and it was shipped very fast. They called me to ask whether I'd like the strings left in since I only bought the frame. Great service, will look here again for my next gear!”
“The young man on the sales floor was very knowledgeable today. He took the time to explain the difference between baseball, football and lacrosse cleats. My kids play a lot of sports and he made the entire trip more enjoyable. The gentleman behind the register was kind and reminded me to put on my rewards number. I usually frequent the Canton location but enjoyed my visit to AnnArbor. I purchased two new pairs of cleats for my son's.”
“We love this Fjällräven store! The staff at the Ann Arbor location are always helpful and pleasant. Today I stopped by to pick up accessories for a new kanken backpack I’d bought on a third party site - the sales associate spotted that it was a FAKE and helped me report it and replace it with a real kanken bag. She also went above and beyond searching through inventory to find me the colors of accessories that I wanted. We stop by every few months and are very glad to have this local store, and grateful for the kind employees who work there.”
“Stopped in this bike shop today, before my physical therapy appointment, and Noah answered all my questions and he is very knowledgeable about bikes, he was respectful as well, I will definitely recommend him to family and friends Thx Noah”
“Searched online for a locally owned company that carried Hoka or Brooks shoes. Found REI! Stopped in and Daphne was amazing! She was patient, knowledgeable, kind and a rockstar for bringing me 7 pairs of shoes! Got a great deal and left with a pair of Brooks and Solomon’s. I decided to become a member ($30 fee) and was promptly given a $30 gift card to be used anytime in the next three weeks. Super impressed. Highly recommend.”
“I recently visited Lids to purchase some hats for my son's birthday. The employee who helped me was very kind and helpful, providing me with solid suggestions and answering all of my questions. I wish I could remember her name, but I lost the paper with it on it.
I ended up purchasing a U of M hat and an old school Pistons hat for my son, and I also had the stitch work done on one of the hats. I am extremely happy with the way the hat turned out, and I highly recommend Lids to anyone looking for a great selection of hats and friendly customer service.
Thank you to the employee who helped me at Lids! Your kindness and helpfulness made my shopping experience a pleasure.
Overall rating: 5/5 stars”
“Another great outdoor gear shop! The sales and service always have me coming back in. Located in the Briarwood Mall, close to campus and downtown Ann Arbor, making it a convenient location. With all the parks nearby, this one stop shop will ensure you have everything you need for your walk or hike.”
“Love this store. I’ve been going here for years and all the staff have always been very friendly and helpful. The store is clean, has a pretty good layout and the dressing room attendants are great at helping get the right size when needed. Always come here when I want to try on new styles.”
“I cannot say enough good things about this business! I purchased a 35' rainbow parachute from them. They were quick to ship and it arrived exactly as described. It was clearly quality and well-made. We used it and (unfortunately), due to a small defect, it ripped. Given that this was a 300+ parachute I didn't expect them to replace it- but I reached out to see if they had recommendations on how to fix it. Their help was so prompt and caring. If I had lived closer they would have repaired my existing but instead they mailed me a brand new one! Sue, in particular, at customer service was amazing (calling, emailing, everything). Would buy from this company again in a heartbeat!”
“They have a lot of good shoes here all of the newest releases. Would highly suggest it. The one thing I didn't like is that they didn't have a lot of Jordan 1 highs in stock maybe that was just because of when I went with the release dates. I would give this place an 8 out of 10.-update I just got Nike blazer mid 77's here ( see picture) they are awesome.”
“The customer service is amazing! Cashier was very kind - I wasn’t a rewards member, but she helped me sign up quickly. She also let me know the item I was purchasing was cheaper online and price matched it for me - I had no clue! After, I needed to change my toddler, and the employees were very kind in helping me find the restroom. Will definitely be back!”
“I recently placed an order with them and forgot to include my shipping information. Terry made it a point to reach out to me and get everything taken care of so my son could get his item. great job!”
“The kid at the front was very friendly and helpful. I got a pretty good deal on some shoes, but the building was very hot/stuffy and unorganized. Hopefully, they work that out.”
“Great store with helpful associates. The lines have been extremely long lately so it's been a little frustrating but I hope it's temporary. They have a great clearance section! Buying online and picking up in-store is easy and fast!”
“Today was my first day ever shopping for Lulu Lemon clothing. I ended up exchanging some pants here that I bought at the downtown Detroit location this morning for a better size, and am very impressed by both locations. I plan on shopping at both stores and on their website again soon.”
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“They are so great. I purchased a pair of the altra Olympus 5 shoes and they listened to what I was wanting and didn't try selling me anything I didn't want.”