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November 2023 by Eric Weiner
Been there twice, once for a diff oil flush and once for a battery repair. Typical dealer labor rate, but good service. Tech even offered to not update the software on my car if I didn’t want to—a nice touch. Battery swap was quick and while volvo batteries are not cheap, it was not marked up more than the parts store.
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November 2023 by Massoud Golshan
I am reporting about my first encounter with Sesi Volvo Cars service, in Ann Arbor. I found professional staff, a very clean comfortable waiting area, and work started on time as promised. On completion, my car was washed! I also got a call from Sesi, next day asking me if all was well. It was. I, certainly, will return.
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November 2023 by Phil Hemenway
Jay (Service) did an excellent job diagnosing my car issue and completing the job. My Volvo works fine now. Many thanks.
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October 2023 by Y
There was very clear communication about the service that would be done on my car, as well as a followup after the service was completed. They were very friendly and super efficient. I recommend you get your service done here if you have a Volvo!
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October 2023 by Mary Jones
Sesi, has the absolutely best service department. I have had two Volvos that I purchased from there, and I have never taken my vehicles anywhere else for service. They are knowledgeable, professional and get the job done.
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October 2023 by Matt Sova
Great service, quick turnaround. I contacted another Volvo dealer and was told they couldn’t diagnose the issue for nearly 3 weeks. Sesi was able to diagnose it in 3 days. Two days later the work was complete. Great job!
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August 2023 by Margaret Bruder
I had a great experience with Sesi Volvo. I didn’t have an appointment because we had car problems suddenly while in town visiting family for a wedding. They got my car in right away and diagnosed the problem and other issues that might need addressing. The staff were very friendly and professional.
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August 2023 by suzanne Hanba
Had my car serviced at Sesi Volvo this week. Unbelievable service all around. I had a problem with my Bluetooth Kan got me in right away even though they were booking 2 weeks out. While I was waiting Ron took me where I wanted to go and what a pleasure it was talking with him. I highly recommend Sesi Volvo and will be back.
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August 2023 by Dorella Bond
Always wonderful service! It felt like a family loss to learn that our service manager was moving on to another position. Now looking forward to meeting the person who will continue the tradition of excellent customer service at Sesi.
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July 2023 by Heather Rupp
Amazing experience! Kan understood the concern right away with safety concerns after I was told from another dealership that they couldn’t get my car in until July. His prompt care for my situation spoke volumes and we will be going to Sesi Volvo for future business!
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June 2023 by Amanda Holdsworth
Purchasing my new Volvo at Sesi Volvo Cars was not only easy, but enjoyable. Dan Tolly, my sales rep, made the process seamless, and rolled out the red carpet for me on pick-up day. I was introduced to many of the staff members in different departments who were all friendly and helpful. As a female who loves cars (I’ve had everything from Jag to Ford to Mitsubishi to GM to Toyota), this was by far the best experience I’ve ever had purchasing a vehicle. I wasn’t talked down to, my questions were always promptly answered, I got what I wanted for my trade-in and Dan and the team are just overall friendly people…oh, and I love my new car! I highly recommend purchasing from Sesi.
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June 2023 by carol Presant
Best car buying experience I have ever had! I worked with Darin and he was very responsive and got me all of the information I needed. Glenn was excellent in dealing with my trade-in and making paying for the vehicle a breeze. Follow up with help on the technology of the car also was very supportive. Would definitely recommend working with them!
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June 2023 by Jack Crabtree
Great service ? ? excellent sales personnel. Courteous and very helpful individuals in the service department! Go out of their way to help you and make you feel comfortable with all your service needs! Another great service is their policy of washing your car. Could go on, have been dealing with Sesi since the late 60's or early 70's.
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May 2023 by Jackie Mcfarland
Service personnel are very friendly and explain what you need to know thoroughly. They make you feel welcome and take their time with you and your vehicle.Service area is very well kept. I feel very comfortable talking to the everyone there and feel they feel the same.Thank you Sesi for all you do to make us feel welcome and comfortable!
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May 2023 by Sharon Brady
Great service!! I have been bringing my Volvos to Sesi for almost 17 years for service and it has always been 5+stars. They keep me informed of the progress if I am waiting and ensure that I know details if repairs are needed ( rarely because they are Volvos). They go the extra mile to make me feel like my Volvo is in the best shape when I leave so I can feel confident on any road trip!
