O'Reilly Auto Parts in Ann Arbor is an automotive spare parts store carrying parts, tools, and accessories for many brands. The team provides stellar, amazing, and expert customer service, going above and beyond. Staff members are incredibly friendly, knowledgeable, and helpful. Store services include free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The location also resurfaces brake rotors and drums and offers a free Loaner Tool program. The atmosphere is good, and the assistance makes processes seamless, often providing unexpected and greatly appreciated help that is highly recommended.
Keith and Anthony were both wonderful! Keith was very welcoming and helped me find exactly what I needed, and then directed me to cash out. Anthony gave me exceptional customer service and answered all my questions… Give them both a raise and a promotion!
January 2026
Anthony was so friendly and amazing! O’Reilly is very lucky to have him work there!
January 2026
These guys are the best! They had the part I needed and then installed it on the coldest day in the last 10 years. Amazing service!! Jose did the polar plunge and installed it. Awesome guy, super helpful.
