Broke down near Ann Arbor and took my VW there for repairs. Twice they failed to diagnose and repair the problem resulting in my breaking down on the highway. They also recommended unnecessary work. My hometown dealer successfully made the repair. I would recommend taking your car to another VW dealer.
June 2020
I have had a great experience with VW of Ann Arbor service department. They have serviced my GTI on multiple occasions and they always listen to me, are helpful and friendly, and get things fixed in a reasonable amount of time. I highly recommended them for service.
August 2019
I had an amazing experience with the service department. Huge shout out to Jeff and Marquette(tech) who not only did an outstanding job getting our Touareg back in proper working order but also making sure it was beautiful when I got it back. I seriously can not thank you enough.
Get Better Deals on Volkswagen Auto Parts in Ann Arbor! We have all of the OEM parts you need to get the job done and your car back on the road. Not only do we have the VW parts you need to keep your car performing at its best, we also have the VW accessories you need to personalize your VW to your tastes. Give the Volkswagen of Ann Arbor parts department a call for expert advice, recommendations, and availability. Order your parts today online and pick up right here at Volkswagen of Ann Arbor. If you prefer, bring your car or SUV into our Ann Arbor service department and we'll have our team install your VW parts for you.
