NAPA Auto Parts in Ann Arbor is known for providing quality auto parts with great customer service. The counter staff are consistently described as very helpful, kind, quick, and courteous, with knowledge about vehicle repair and maintenance. They are willing to go the extra mile, such as helping find uncommon parts, verifying fitment before purchase, and even installing items like windshield wipers. Customers appreciate the option to order online or via the app for same-day curbside pickup or in-store shopping. The parts are noted for being better quality and lower priced than expected. Some note that limited store hours and the app can be challenging, but overall, the experience is positive, leading customers to definitely return for all auto part needs.
