Lake Trust Credit Union provides a welcoming and helpful environment for its members. Many customers appreciate the friendly and polite service from the staff, such as Daniel and Nicole, who offer assistance with account issues and setup. Members find the credit union's locations convenient, with access to money available in-person, online, and through an app, along with ample operating hours, drive-through services, and ATMs. While some long-term members have expressed concerns about securing loans or credit cards, they acknowledge the benefit of lower fees compared to traditional banks. Overall, Lake Trust Credit Union is recognized for its excellent customer service and supportive staff across its branches in Ann Arbor.
The staff always take great care of their members. They are friendly and helpful. They treat you like you are their neighbor. Thank you Ryleigh.
June 2025
My experience for over 40 years has been exceptional!
May 2025
I was having some troubles with my account it took about 30 to 35 minutes but luckily Daniel k was very polite and very determined to help my situation out really appreciate him and the hard work you put in thanks!!
