Credit Unions in Ann Arbor, MI

16 locations found near Ann Arbor
View Map

“It was a great experience working with Jason! He was extremely patient & helpful throughout the entire process. A lot of people talk a big game of 'being available' & a lot of them are unable to exhibit that duration the process. However I can say with a 100% confidence Jason has done that & continues even post completion of the mortgage. Thank you for everything Jason!”

4.9 Superb74 Reviews

“Danielle is awesome! She always makes my experience great. Although the banker who helped me today was given customer service incorrect information and I had to explain to her what the issue was from Danielle’s standpoint.This same banker said have a great day after the issue wasn’t resolved totally I told her I’ll try she then says try hard like who says that when someone seems frustrated about the issue already. The problem wasn’t resolved until Danielle took the issue into her own hands by going above and beyond for me. Also the issue was no fault of my own today the ATM was out of currency.”

4.3 Superb33 Reviews

“I’ve been within credit union for about 3-4 years. Me and my husband met Luis Cintron in process of consolidating and plans to better our credit. Sense day one Luis has been there for us. Showing what outstanding customer service is really about. He’s always been so loyal and honest and always puts in 120 percent!!! We’re so greatful for UMCU and most importantly LUIS CINTRON!!! Thanks for all you do LUIS!!!!!”

4.4 Superb16 Reviews

“Very polite; usually no lines. I just don’t like it when the tellers ask me what I’m doing this weekend. Or when I ask for a roll of quarters, they say, “Laundry day?”. They are told to be personable, but this is over the line I feel.”

4.2 Good17 Reviews

“Meghan helped me setup and move my business accounts to DFCU. She was very patient and helpful in getting everything moved over. She has helped me in the past with personal accounts and auto loans. She is great to work with and would highly recommend!”

4.3 Superb12 Reviews

“The staff is very friendly and I've almost never had to face long queues. They also took the effort to check with me regularly for the status of an international wire transfer I had made, which was getting delayed.”

4.4 Superb8 Reviews

“Jackson road has the best branch. Everyone is amazing! I truly enjoy working with Sarah B. Great attitude, helpful, personable and always willing to lend an ear to listen. Great hire UMCU”

3.7 Good46 Reviews

“I’m not sure which location Pam is at but I lost my debit card yesterday and she was kind enough to call and email me about it. She even put in an order for me to get a new card. She was extremely helpful - thank you Pam!”

3.7 Good14 Reviews

“Everytime I go to this credit union, that is not often because I do not live in Ann Arbor, the experience is excellent. Everybody is polite and professional, and they answer all your questions. As a graduate of the University of Michigan, I am partial to the UM system, however, the services are very good.”

3.6 Good24 Reviews

“Lake Trust Credit Union has been faithfully serving me for many years. The tellers are helpful, considerate, and kind. Thank you to each of the employees there.”

3.5 Good40 Reviews

“I have had an excellent experience over the years, both at the Ann Arbor and Brighton branches of MECU. We continue to use Ann Arbor for routine transactions as it is closer to home and the tellers there (as at Brighton) are very good. However, when help and expertise is needed on a more complicated matter, we turn to Lindsey J., who was the assistant manager at Ann Arbor for several years, before being promoted to manager at Brighton. For example today, we had to make a beneficiary change on our accounts, but wanted to avoid having to take care of this in person since the closest branch (Ann Arbor) is 25 miles from our home. Lindsey first spent time answering all of my questions, and then sent me a DocuSign form that allowed my wife and I to complete the beneficiary change from home. From the time we opened our account, Lindsey has always been professional, generous with her time, and exceptionally helpful in resolving challenging banking matters that periodically arise. Also, Sharon Kelley, the assistant manager at Brighton has been helpful in answering banking questions over the years.”

3.2 Average5 Reviews

“The staff are consistently helpful, professional and knowledgeable. Since I have my mortgage through DFCU, I get a few hundred dollars back each January. The refund amount corresponds to the amount of money I have in my accounts and my loans.”

3.4 Good21 Reviews

“I had great experiences at both branches in Ann Arbor. Lachel at Stadium was absolutely wonderful. She was patient and thorough. I would recommend LT to everyone.”

3 Average30 Reviews

“Easy to deal with and good for checking but they offer very low yielding savings accounts. Use online banks if you want a savings, CD, or money market account. Otherwise you might as well burn your money.”

2.8 Average41 Reviews

“I had to cancel my credit card and call to get a new one sent, I had been nervous about how long it would take but even with ten people calling in ahead of me it was very quick. And the person on the phone was incredibly helpful.”

2.5 Average33 Reviews

Related Categories