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January 2024 by Elliot F.
Prices are exceptionally high and quality of service both in responsiveness and work performed. The service staff does not return phone calls in a timely manner.I am an Audi vehicle fan but need to evaluate my next purchase based on the quality of service.
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April 2023 by Herb Ford
We’re unable to get me in for a simple oil change.
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January 2023 by Lance C.
Tried trading in my Audi Q8, they gave me the lowest offer from any dealer by $10k they do not even value the same cars they sell. The offer was $12k under KKB Good Trade Value. Will never come back or buy another Audi again. Audi of Ann Arbor was serving the SUV too.
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October 2021 by Eric L.
Germain Audi is amazing to work with.Their service department does great work.And then I got my A6 detailed with them - they said it would come back looking like new and they weren't kidding! Holy smokes did they do a good job. If you are in-or-around the Ann Arbor area use their detailing service! The price is comparable to other services in the area and is exceptional!
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May 2021 by Shawn S.
I ran over a pothole and needed one of the tires replaced, so I took my car to Audi Ann Arbor. I purchased some kind of protection plan from a third party but this company was being hard to reach (typical thing when you want to file a claim). Joseph, one of the service consultants at Audi Ann Arbor, tried really hard to get in touch with my insurance company. He spent lots of time figuring out the claim process with me and did everything to assist me. He was so patient and what he did was above and beyond my expectation. Shout out to Joseph and Audi Ann Arbor.
