Prices are exceptionally high and quality of service both in responsiveness and work performed. The service staff does not return phone calls in a timely manner.I am an Audi vehicle fan but need to evaluate my next purchase based on the quality of service.
January 2023
Tried trading in my Audi Q8, they gave me the lowest offer from any dealer by $10k they do not even value the same cars they sell. The offer was $12k under KKB Good Trade Value. Will never come back or buy another Audi again. Audi of Ann Arbor was serving the SUV too.
Our all-new Audi Service Center is now open!
The first thing you'll notice when you visit our all-new facility is the massive indoor and heated service lane that keeps you out of the elements, but our investment in your service experience doesn't end there. We've upgraded every aspect of our service department, and now provide:
- A campus with 19 service bays to speed your maintenance visit.
- A brand new customer waiting lounge with free Wi-Fi and Zingerman's fresh-ground coffee.
- A campus fleet of over 30 Loaner Vehicles - for those times when your vehicle will be here longer than you prefer to wait.
- Easy online scheduling and more.
We invite you to upgrade your car ownership experience at Audi Ann Arbor!
