Mattress Firm Lincoln Plaza is a store dedicated to helping customers find the best sleep solutions. The staff, including knowledgeable associates like Gene, Mike, and Frank, are committed to providing helpful, pressure-free service. They take the time to explain different mattresses and options, ensuring customers find the right fit for their needs and budget. Many reviews praise the staff for their helpfulness, friendliness, and honesty, with some noting they avoid upselling and focus on customer satisfaction. The store offers a wide selection of top brands such as Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, often at reasonable prices. Customers appreciate the smooth purchase process, quick assistance, and the confidence of the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Delivery and installation are often highlighted as efficient and timely. Overall, Mattress Firm Lincoln Plaza provides a positive shopping experience with knowledgeable staff and a variety of options, making it easier for customers to choose the right mattress and enjoy a good night's sleep.
Excellent service. Alex was patient and informative while we decided which matress was right for us. He knew every last detail on the products. It was a no pressure sale as well. Thank you a pleasant experience.
November 2024
Went here on my lunch break to pick up a new mattress. Got a deal that saved me around $900 the perfect bed and the consultant helped me bring it to my car. Was in and out within 15-20 mins tops. All in all was a great experience!
October 2024
So far regarding the purchase/sale it went quite well. Gene was very knowledgeable and quick to point us in the right direction. It didn't take nearly as long as I thought. We're excited for this week's delivery and installation and very pleased with the 120 day trial for this mattress
