CVS, a pharmacy chain, has received mixed reviews from customers. The Cashier at the 44 West Boylston Street location in Worcester, Massachusetts, was described as extremely kind and helpful, taking the time to assist customers. The manager, Saul, was praised for his attentiveness, deftness in assisting customers, and his efforts to keep the store running smoothly. However, an employee at the medication pick-up section was reported to be a bit rude. Overall, the customer service at this CVS location has been generally positive, with the cashier Francesca described as adorable.
I never post reviews, but I felt I had to. The Pharmacy has the worst customer service I have ever experienced. Unfortunately they do get prescriptions in fast, or I would leave this pharmacy. It’s too bad I have used this pharmacy for ever and it’s embarrassing how bad they treat their customers.
February 2025
CVS has really gone downhill. They never have the meds my doctor orders. They have to order them and it could take a few days. Can't always wait that long. So disappointed.
January 2025
One employee saw me standing at counting and ignored me for 10 mins I asked can you please check me out because I had items that needed tags removed she rolled eyes and said no and then waited for another employee to help me . Very disappointed .
