Joe's Auto & Towing LLC is a family owned and operated business. The company is amazing and easy to deal with, providing automotive mechanical repair, towing, and roadside assistance. Customers report that the tow guys are great, very skilled, quick, professional, and kind. They are described as going above and beyond, coming straight to the rescue and fitting in urgent repairs when other companies cannot. The drivers are friendly, great conversationalists, and provide helpful context about vehicle issues. The service makes an inconvenient breakdown not that inconvenient. Multiple reviews state they could not recommend the business enough, that great workers make a great business, and that they will absolutely refer this business to anyone.
Had to call AAA three separate times because no one had the proper equipment/skill to get into our locked vehicle. Andrew H. showed up and got us in our truck within 5 minutes. He was friendly, knowledgeable and professional. Thank you so much Andrew for saving the day!
November 2025
Carlos came (after I called AAA) right away. I waited for no more than 30 minutes. He was cheerful, friendly, professional and fast. Within minutes my tire was changed after hitting a nasty pot hole on Rt 110 in Westford.
October 2025
My car broke down Kyle showed up fast and was very polite highly recommend getting towed by him
