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“Bob Resker and his team are phenomenal. They shipped an antique pastel painting (framed and under glass) and Morris chair, both of which arrived in perfect order. The crating must be seen to be believed.Communication along the way was extremely prompt. Pickup and delivery were on time and as promised.Do not search further, Bob is your answer and worth every penny.”
“Couldn't have been happier with the creativity, sensitivity and excellence of Sabrina, our associate in the Westboro, Mass store, who helped us with a big print job for a family bereavement. A+”
“Today, I had a great costumer service experience at DHL Westborough.Mrs. Jocelyn Warner did an excellent job getting my shipment via DHL done in no time with the most cost effective manner.Thanks DHL and Mrs. Warner.”
“Good experience there. Clean store. I used FedEx mobile app to generate shipping order and label. Printed label at home. The only reason to go to the store in person is to get a FedEx envelope for shipping my document.The overnight shipping was supposed to arrive at New York City destination before 12pm/noon, they missed the time and delivery was late for about 15 minutes, not a big deal. Happy with the tracking status and update/notification in the mobile app.”
“I've used this location for years & got to know the counter people. No one knows the abuse they take from the public when you're not there. I'm always treated with respect, friendliness & expediency. I can make them smile with a funny phrase or a compliment out of the blue if thats what's needed when I don't see any smiles. Patrons take their bad days out on the people behind the counter. You prob'ly won't see that happen, but it happens alot. Dave keeps his smile in his pocket, but its there if you gave a compliment once in awhile, even if its a struggle to do so. Working the public is a thankless job, add the pandemic, short staffing, standing for 7 hours, combating personal problems, disgruntled patrons & morning smiles wane quickly. If you want a smile & friendly greeting, go meet the ice cream truck when you hear their tune. Try Initiating a smile or a kind word & don't expect anything. But you will have made a difference to someone who may need it...just like you do.”
“I go to this store often and will continue to do so. The employees work hard in some tough circumstances many times. And it doesn't hurt to treat employees with respect.............”
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“Staples saved me when VistaPrint failed to ship my product. They were able to honor a same-day pick-up for my order even though I made it after noon. I was also surprised at how affordable they were.”