Fathers & Sons Volkswagen, located in West Springfield, MA, is a family-owned VW dealership dedicated to providing excellent products and services to its customers. With a wide selection of over 100 new and used Volkswagen vehicles, including popular models like the Atlas, Tiguan, and Jetta, the dealership aims to ensure a satisfactory car-buying experience. Customers appreciate the friendly and helpful staff, with several reviews highlighting the outstanding service provided by team members such as Emmalee, Erica, and John. Many customers have reported quick and efficient service, whether for routine maintenance or purchasing a new vehicle. The dealership’s commitment to customer satisfaction is evident, as they go above and beyond to address any issues that arise during the car-buying process. Shoppers have noted that the team takes care of details and communicates effectively, making the transition to a new car smooth and enjoyable. Overall, Fathers & Sons Volkswagen is highly recommended for its welcoming atmosphere and commitment to "Reinventing the Experience," ensuring that every customer leaves happy with their purchase or service.
We just purchased a pre-owned Rav4 from Fathers and Sons. Dave Flenke our Product Specialist was incredibly helpful. Every associate I have dealt with has been professional, kind, friendly and knowledgeable. This was my first dealership purchase, and I was very impressed with the level of care we received. A very positive... read full comment
October 2025
I have a 2023 Jetta have trouble with the coolant vaporizing brought my car to Fathers and Sons they all are so nice and helpful.I would recommend them.
October 2025
Great waiting room. Customer comfort. Service was good, made a video of what I needed done. A little pricey
