“I came into the store today and Sebi was a HUGE help. I thought my phone was broken and he was able to fix it for me. Big thank you to this store for helping me. Great customer service!!”
“A kind young man, Jay Santiago, helped me so much today in the West Springfield store I could not believe it. Another representative, when I walked in your store, listened to my problem and gave me an 800 number and that was about it. Not at all kind or helpful. Just matter-of-fact. No smiles, no reassurance, nothing. I then saw Jay and asked him to help and he was amazing and solved my problem quickly. He called the 800 number for me and gave them all the information and in less than 20 minutes I was all set. He could not have been nicer, and I will forever be indebted to him for such wonderful help and kindness. He thanked me for coming back to T-Mobile as I was a previous customer.”
“Rented a high lumen projector, large projection screen, speakers, and microphone/PA system from ATC for our annual company meeting. We had planned for an outdoor venue since we didn't know if covid protocols would still be in place. They were extremely helpful and everything was very easy to setup/breakdown. If we opt to do another outdoor meeting we will be using ATC again.”
“If ypu must visit a Verizon store, this is the location to go to and Bob is the representative there who I have found consistently over time, to be courteous, professional, knowledgeable and trustworthy.”
“The Long Radio did a great job with my daughter’s new Alpine stereo retrofit. They exceeded our expectations and enhanced her safety with the new features she has available now. I highly recommend going to see Matt, Dave and the team!!!!!!”