“I walked in to this store and I was greeted immediately by Alex and Mo. They helped me fix my phone and even made my day. Those two gentlemen really know their way around a phone.I had visited a previous Metro location in west Springfield, and they where so mean and unhelpful at all!”
“Please purchase your next phone at this location, and ask for Jerry. He is the coolest and informative person ,that I had the pleasure of dealing with. He was very smart and professional to me concerning my phone purchase. He was extremely nice and not pushups and always ask for him..He is a GEM and a pleasure to work with getting the right phone. I give Jerry and Cricket eleven stars. .Thxs again Jerryinto selling you a phone. I feel like I hit the jackpot. Jerry was great. I now only purchase Cricket”
“I really liked the way the young woman treated me. The place was very clean and the girl informed me very well of the changes that would be made starting in October. The service was very friendly.”
“Seamless Passport photos. The cashier was great, called a manager up to take her spot on the register to take my photos, as to not loose any time with the customers waiting.”
“I went to the this store to pay my bill and the lady named Jessica was very nice and helpful and I really appreciate it her help very kind and respectful always with a smile ? on very pleasant experience ??”
10AM - 7PM
2547 Main St Ste 101, Springfield
Electronics
“Hands down Jessica is if not the best cricket employee that has helped me with my issue that took us 4 hours to complete she was cool calm collective girl deserves a raise and a week paid vacation hands down one of the best as long as she's employed here I will be back”
“Sam, Ruby and Rich were and always have been so awesome to me. I appreciate there customer service skills and then some. I pay my phone bill every month ins store and everyone's always so kind and informative. I love this location. It's convenient, it's literally 2 seconds from my house and the staff is always wonderful. If I could give them 1,000 ⭐ I would. Love my metro peeps. Thank you again Sam for helping me to lower my bill with the ACP program. I really appreciate you more than you'll ever know. ?”
“Shoutout to Wes for helping with me!I purchased a new iPhone and wasn’t able to active it on my own due to error I kept receiving regarding my phone plan. He notified me right away that there will be a service fee ($26.99). He explained each step he was going to take in order to fix the issue. The whole process took roughly 15-20 mins!”
8AM - 10PM
991 Main St, Springfield
Electronics
“Mariah was such an incredible help to me while I was looking for items in the store. She was so quick, Knowledgeable, and personable. 10/10 customer service skills. My experience was so good I had to write a review!”
Open 24 hours
1830 Wilbraham Rd, Springfield
Electronics
“This is a pretty darn snazzy establishment, it’s got everything you could possibly need. Not to mention the two ladies working behind the counter were pretty dope.”
Open 24 hours
425 Springfield St, Springfield
Electronics
“I frequent this 7-11 as I live right down the street in Chicopee. The store has been closed for over a week now. A sign on the door said it was reopening on the 25th of July but it is still closed. Will the store ever be open again?”
Open 24 hours
450 Cooley St, Springfield
Electronics
“Jasmine Torres, sales rep was very helpful. She really knows her job. I will be glad to come into Metro pc when she is working. Very knowledgeable on Cell phones you need more employees like Ms.I also think that the employees should have a stool to sit due to them having long hours. Since some transactions take time it would've been nice for her and myself to be able to sit down.Torres.Evelyn McFarlane”
10AM - 7PM
414 Boston Rd, Springfield
Electronics
“Honestly, budgeting is entertaining with Aaron's, the workers were honest & nice enough to discuss my short term ownership goals... for the 6000w speaker. BOOM!!!”
10AM - 7PM
1420 Boston Rd, Springfield
Electronics
“Jay helped us so much made it so easy for me to get a new phone today. West springfield verizon was rude to us and acted like we were stupid. Jay made it all better!!! Go boston road verizon!”
10AM - 7PM
1275 Liberty St, Springfield
Electronics
“I have been a customer for 4 or 5 years now and have always had great service. The reps have always been knowledgeable and professional. The items I have purchased were excellent and I am contemplating a new purchase soon. Being on SS this is the best way to buy.”
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“New to the area and don't know much about cars which can make getting work done a total nightmare - people take advantage. Went in with an issue I was semi familiar with and they took care of it immediately. Didn't upsell me and charged the minimum amount of time for labor. I was really relieved and will use them the next time I need help with my car!”