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November 2023 by Jill Morelli
The staff was very helpful and kept us informed during an ER while we had a routine appointment. Clearly explained waft the delay was abs we understood as we have has ER visit. Dr. Solomon was kind and the 3 vet techs who tried to obtain BW were compassionate and took time with LunaBelle as she was a little stressed waiting longer than usual. We have been coming here for years for our 3 dogs for both routine and unexpected care. Always helpful and kind
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November 2023 by L G
Dr. Cosman and the NEAMC team provided exceptional service and pet parent comfort in performing Bentley's transition in crossing the Rainbow Bridge. Dr. Cosman was genuine and empathetic and managed a very delicate and emotional moment treating Bentley, a nearly 18-year old rescue kitty, with the utmost dignity and care after losing his hard-fought battle against feline kidney disease. Dr. Cosman afforded us the opportunity to hold Bentley through the process which was the most endearing way for us to comfort Bentley and be as close as possible during his transition. Dr. Cosman and NEAMC deserve 10-stars!!!
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November 2023 by michelle cote
My experience over the pay year has been very good. My pet goes monthly due to a chronic disease and the staff is always pleasant and my appointments are on-time and if they are running behind it is communicated. Dr. Solomon is very knowledgeable and takes her time to explain the treatments and makes sure I understand. I would highly recommend going.
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October 2023 by Kahni Blackmon
Dr. Townsend and their staff were warm and gentle with my big boy. Apollo was quickly out at ease. The doc clearly explained everything that was going on with him, the treatment plan, and expectations. I’m so pleased he is getting cared for at NEAMC.
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October 2023 by Renate Girard
This is our second time at New England animal Medical Center, and we are very pleased with the cleanliness and efficiency. Dr. Townsend has a wonderful dog side manner.
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October 2023 by david dimarzio
The staff was friendly and attentive to our 4 months old mini schnauzer. The vet, Dr. Solomon was excellent. She took her time and made our puppy relaxed and cooperative. Our last two Mini Schnauzers were terrified of our previous vet but this puppy was right at home. What a relief!
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October 2023 by Catrina Clark
These folks did such a great job in the ER with my Yorkie Bentley, I have since switched his regular vet to NEAMC! Very thorough and kind hearted Veterinarians from my experience and extremely friendly staff, Bentley didn't want to leave! When it was time to go home, he wanted to follow his nurse ?.
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October 2023 by Roger Lemieux
While I don't relish going to the vet's I'm always grateful for having the best care for our two Goldens. The whole staff at NEAMC is fantastic. Special thanks to Doctor Thompson! He is the best and all you can hope for in a veterinarian.
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July 2023 by Mike Bolinder
I’ve had two negative experiences here, both times they just ran up the bill and suggested several thousand dollars in “recommended services” and made us feel guilty for “taking unnecessary risks” by merely asking them to stabilize a wound so the dog could be seen and treated by our regular Vet the next morning .Drive the extra 45 mins to Cape Cod Veterinary Specialists if you have an emergency. I’m sure NEAMC has qualified doctors and do fine work, but their intake people are trained salespeople selling pricy jobs, not recommending simply what is necessary.
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June 2023 by MICHAEL BRUCE BRENNEN
On June 19, 2023 My cat Jackson needed there care and they everything possible and I decided to put my little guy to rest.They were very compassionate and there ALL wonderful staff! God Bless Them All.
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April 2023 by Jean Mellett
I woke up this morning and my 10 year old baby was bleeding. I called and was told to come right in. Dr.Fernandez and the staff were amazing. I was able to take my girl home in an hour with medication and a sense of relief. Highly recommend.
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April 2023 by Steve Sherman
Refused to provide information over the phone to better help my cat. “Strongly recommended bringing him in for examination.” I cannot afford any services after the first time I brought him in. They don’t care about animals they care about tugging on your heart strings for that paycheck
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March 2023 by Lecil James
So kind! I called to ask for advice regarding tapeworm with my dog and they were able to give me guidance and recommendations over the phone. I'd called other 24hr vets (this was on the weekend so our regular vet is closed) and nobody else would give us the time of day. I'd highly recommend these folks to everyone.
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February 2023 by Del Holliday
I am extremely unhappy with my last experience. I called at noon to check on a prescription for my dog and was assured that it was ready for pick up today. I arrived at 545 to pick up and they did not have it ready. I am not an unreasonable person however after waiting another 15 minutes and no end in sight and not a glimpse of respect or courtesy, I request my money back. The worst part was that the ladies were unapologetic, unsympathetic and down right rude. I will never go back there and run the risk of being treated so horribly .
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February 2023 by Katherine Peachey
I went there with my cat this week. Some very tough news was delivered with compassion. I appreciated them seeing me very quickly as a walk in. Beautiful facility as well. Thank you to the staff.
