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“Fast, cheerful, helpful, succinct.I don't know what more anyone could possibly ask for from a store like this. It is very clear when a franchise stands above others and this one is a gem!”
“I have had them do work for me on numerous occasions and I am always very happy with the jobs they have done. I've used many similar companies for my jobs and EXPS has been the most reliable and dependable option. They are very easy to work with.”
“Brian who works in the printing department is absolutely wonderful! He is knowledgeable, kind, helpful, efficient! I could go on and on. If you have any questions about your printing needs, be sure to ask for him directly. Remarkable asset for Staples to have as an employee!”
“Just had an over-the-top wonderful experience with the staff at this location. They mailed a precious hand made item for me earlier in the week. They helped me when I was unable to track the package online. They remembered me when I called today. The recipient was no longer at the address I used and I needed to have the pkg returned to Rowley UPS. The situation was handled in minutes and they were pleased and eager to help me. I’m thrilled this pkg won’t be lost in space!!! Would never use any other carrier.”
“The woman Sonya at this Fed Ex store was so nice and went way beyond out of her way to help me, I'm not that good on using smart phones, which I needed to upload a scan thingy from my email and she had no problem on walking me thru the steps I had to take to get my items returned. I thought for sure my packages weren't going to be returned cause I had no idea how to do it but she had no problem helping, you don't get that kind of help like she did at anyplace anymore..nice and friendly place and people.”
“BRIANNA IN THE PRINT DEPARTMENT WAS SUPER AWESOME AND HELPFUL! I was having an issue with my stuff being printed at the reading store because they were short staff, and I needed my item printed immediately, I paid for express and felt like I was hassling Brianna but she was so kind and helpful. I really appreciate her and how kind and efficient she was! Will only use this location from now on.
Paul was also kind helpful when he answered the phone and went I picked up the item. Thanks again!!”
“There's nothing wrong with this place I'm surprised the staff are just great I can tell you do pick carefully who to hire and the security of your mail is incredible Its never damaged and the hygiene is great it's some of the cleanest work I've ever seen same with the smell it's an overall great service I highly suggest you try it out.”
“I frequent this store and always have a great experience. Quick returns and almost never a line. Multiple associates to get people in and out the door. Everyone is friendly from the older associates to the younger folks. Plus they’re open Sundays!! Thanks all.”
“I have used the print services at the location by the Liberty Tree Mall about a dozen times. They have the BEST staff - everyone I've worked with is very knowledgeable and friendly. I've worked with a lot of print shops over the years and this one is by far my favorite. They've helped me solve a lot of logistical issues and have a ton of solutions. A+ for staff and services!”
“I had a good experience with this Staples tech department. My laptop was showing a strange error message and the young man who helped me knew immediately what it was and how to fix it. Totally satisfied. He made the whole experience easy and was easy to talk to.”
“There's a clerk works here his name is John he is the nicest most efficient postal worker I've dealt with in a very long time. And he's easy on the eyes ? Just a super guy they're lucky to have him. The convenience of this location is much appreciated ?.”
“Love the ladies at this location...Going or coming here I'm never alone ...many have lost their marbles here and I feel at home , especially with the level of service provided by this office. Just don't go postal I you can't connect with the humor and love the employees have for their customers! Barb, you are the best! U Always make me laugh and never let me leave without a conversation! The best crew around!”
“We needed to get a rush on a passport renewal. Robin was so helpful! She provided guidance and patiently walked us through each step. Thank you, Robin, your customer service skills made this a great experience and put our minds at ease.”
“Shipping is almost always shocking wherever I go. But the folks at this UPS branch are quick thorough and upbeat. It’s become my preference for all shipping.”
7:30AM - 1:30PM
245 Maple St, Lynn
Shipping Centers
“The Staff at this location are 2 of the friendliest people I've ever encountered. I come in there with at least 30 priority envelopes to mail, each one having to be manually entered. It can be time-consuming and tedious. Kelly has helped me the last 2 times I've been in and the other woman (whose name has escaped me, sorry!) helped me during my first visit. Both have been so great, helpful and friendly. They get me in and out of there in record time and make my experience very pleasant. Heck, even the fellow customers I've encountered there are super friendly, too! It's nice to be helped by people that are happy to be helping! Great work, keep it up!”
“Great service, professional staff and always on time. My dad had a tailor shop for many years in Swampscott, MA and always used their service. Thank you everyone and be safe these overwhelming times for all.”
“Tim is the absolute best! He went far above and beyond at four minutes to closing when I thought I had a relatively simple return drop off. Just about everything went wrong on my end, and it took a full 20 minutes to get everything sorted. Tim was kind, professional, and patient throughout, in spite of the late hour on a holiday weekend. It's pretty rare to be treated that well these days, and I'm very grateful for his generosity and help.He also gave me a coupon for a future visit, and this will be my new location of choice for print and ship services.”
“Jake and Cal were super helpful on two separate occasions. We were doing some complicated mailing and returning with a government agency and they went to great lengths to make sure it all happened correctly. Great store. Great employees.”
“I shipped 10 boxes from Dallas, TX to Bogota, Colombia (about 500 lbs) and everything arrived safely and promptly. Great customer service experience, would highly recommend it (and I work in the customer service industry so I have high expectations when someone is providing a service)... ask for Edward.”
“I received exceptional service at this location today from an employee named Deven. He was courteous, professional, and a pleasure to deal with. I want to commend him and thank him for his help. Another young man, whose name I did not get, was also helpful and courteous with a question I had. Excellent service overall.”
“Great staff, not only do the staff go above and beyond to make my experience a smooth and hassle free transaction, they have a great sense of humor and give a sense of community. I will be coming back and often.”
8:30AM - 12PM
41 S Main St, Middleton
Shipping Centers
“I gave a 4 star rating because I've always had very good customer service at the Middleton Post Office, but today I was so annoyed and felt compelled to air my grievance. I called their phone number not once, not twice, but 3 times this morning. It range 11 times then straight to a busy signal. NO ONE would answer the phone! I had a very quick, simple question. All I wanted was my carrier's name so I could put it on her Christmas card. The greeting says to stay on the line for the next available representative. I ended up having to drive to the post office just to get my question answered. The woman behind the counter first said they were too busy to answer the phone this morning, then told me that she didn't even think the ringer was on because the phone hadn't rung all day. Seriously????? I too work in a busy office, but would never, ever not answer the phone. To shut the ringer off so they don't have to is not just bad customer service, it's downright rude!”
“I am surprised at the bad reviews - I go here instead of my own PO because the people at Boxford are inept. Lose mail when it's been held, leave a note to pick up a package and then take it out again so I can't pick it up, or leave packages lying in the snowbank. Give incorrect info about hold requests. Haven't had a problem in Georgetown.”
“Joe was super helpful with all the questions I had. It'd be 5 stars but there was a bit of a line which is completely out of Joe's control. Then again it was around lunchtime so it could've just been bad timing”
“I have used Beverly Post Office for 40 years. I've always been impressed with the Customer Service at this one. They go out of their way to help, ask if you need anything else.”
“As a postal worker of 40 years in Ireland I have to give this building 5 stars as it's one of the most impressive postal buildings I've seen in all my travels. You'd think I'd stay away from work on my holidays. Lol.”
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“This is what a post office is supposed to be. Nice, and helpful employees, clean place, lines move quickly even during holidays. My go to post office in the area. 180 degrees different than the office in downtown Beverly.”