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“I had issues with another car rental agency. I called Vladimar and he came and picked me up and then rented me the car I needed. He was friendly and nice to work with. My plane was delayed and I decided to stay an extra day and he had no problems giving me another day rental. Thank you for pulling me out of a bad situation on my vacation that was during my anniversary.”
“Staff are so friendly and responsive. The whole rental process is pretty fast and the cars are great. I tried to change the return location and called the customer services. They helped me address the problem quickly and I would think about renting a car with Enterprise as well next time.”
“Even though the car inventory was low on the day after Thanksgiving, the national car rental agent worked to get us a very nice suv within a few minutes of our arrival. We were very happy with our experience at Boston. We have been using National and the Emerald Aisle for over 20 years. Very satisfied customers.”
“I'd like to express my gratitude to the Gentleman working on Thusday afternoon during thanksgiving that pretty much saved my holiday as I had my pregnant wife in the car. Your act of kindness was wonderful and I'm sure that you will receive blessings in double! Thank you!”
“This was the easy rental process I’ve. Hassle free unlike other rental companies. Me and my wife couldn't believe how easy and inexpensive it was to rent a Maserati for the weekend. Definitely recommend. The prices are very cheap for the type of cars you can rent from them.”
“Chose this agency because I had good experiences with Enterprise before and because it did have good reviews. Plus I needed to rent downtown (not airport) for various reasons. Five stars, as staff was very friendly and helpful. First problem was pickup time / parking. They directed me to a suitable parking lot nearby, so I could pick up the car during their business hours, park it a block over, and drive off the next morning before they opened.Upon returning the car, they even drove us to the nearby subway station, so we didn't have to drag our suitcases a quarter mile over the pavement.Else? Well - upon start the first morning, warning sign "coolant". Rather annoying when you plan to leave on your trip. After some research in the handbook, we located the coolant container and in fact, there was a bit of liquid missing - about a cup, which we replaced with water. Overall, we could have done without this kind of excitement. When we returned the car, the manager on duty was very concerned and promised a 5% rebate on our fees - but so far (one month later), this never happened. An according e-mail remained un-answered (for two weeks now).So? Yes, the average 4.4 as of writing this review is correct. Good and friendly service, ready to do a little more than just required, but don't believe everything they are saying...”
“Tyler was very courteous, friendly and professional in selecting the car we rented, completing the return and dropping us off at our destination. I highly recommend Enterprise and wish Tyler well in his career.”
“I'm a 68 Year young retired guy and deliver parts for them part time. They are a family-owned business selling both new and aftermarket parts with six or seven locations in the Boston area. They are great people to work for and I love my employee discount almost as much as the pizza they buy us every Thursday for lunch.”
“Rented a car from Pike Cars to go visit my daughter in College while I was in Massachusetts on vacation. I had an excellent experience by the time I pick up the car until I drop it back off. The whole staff is very courteous and friendly. I will most definitely do business with them again.”
“The team at Enterprise Cambridge, Fresh Pond is the kindest, most helpful and attentive team I've encountered in any service business. They communicate exceptionally well and are always looking to help or make a situation easier. I won't rent a car anywhere else! Thanks for being such a wonderful team. Happy Holidays!”
Open 24 hours
15 Transportation Wy, East Boston
Car Rental
“I never got my survey, but I wanted to give a special shoutout to exit booth representative, Ant F. He was very speedy with the checkout process and answered all my questions about the area and the vehicle I got! Thanks, Ant!”
“The entire experience went great. From the beginning of my reservation Salim and Frank were hospitable and professional. Salim all around great attitude, great guy. Frank was a great help, 10/10 performance walking me through the car. Lauren (or it’s spelled Lauryn) closed off the reservation with a gentle and kind demeanor at the drop off. Highly recommend anyone to go with Enterprise 99 Commercial Street Malden for your next rental.”
“Five HUGE stars for Enterprise in Lexington! I may preface this by saying that I was definitely born in the wrong century in that I despise BEING FORCED to use computers/apps for every transaction nowadays. It is a true godsend to do anything these days without it turning into a major stress event involving ill-programmed websites/computers/passwords, absence of human communication/interaction, customer set-ups designed solely for the business-owner advantage, automated telephonic nonsense, computer-cryptic hidden fees, etc. Here's the story: My car croaked and I needed to rent a car. In fear of what I have described above, I boldly decided to risk it and simply just walk down to Enterprise at opening time to see about renting a car. I was stressed already and anticipating "the usual" like being told "you have to book this on-line" and/or "you need a user ID to access a new account" and similar such nonsense. Instead, I was welcomed by a very pleasant lady (Abigail) who was well spoken. She clearly stated the rental information and answered any questions I had. She booked a car to fit my needs and the price was clear and all info was up front. Before I knew it, I was led over to my car, and I was driving off on my merry way all within 10 minutes or less of my arrival. I literally left with a smile and low-than-ever cortisol levels. At the end of the week, I called Enterprise and spoke to Richard on the phone, and I informed him that I needed a week-long rental extension and he set it up via phone in seconds. He was very helpful and pleasant and a good communicator. It later turned out that my own car was now repaired, and I didn't need the rental extension after all. I called Enterprise and Richard answered. I informed him of my situation and said to "just return the car when you like and everything will be all set." The return process was a snap. Everything was lickety-split and totally "user friendly" and all info was clearly and concisely presented. Best of all, everything was accomplished without my ever having to touch a computer -not even once. No run-around, no confusion, no hidden fees, real people, etc. Old school and I'm lovin' it! Thank you, Enterprise!”
“I had a disappointing one-way rental from Florida. However, at the Enterprise Revere location, Irish excellently handled my return. I'd happily rent from Revere again because of her. Additionally, their facility is well-maintained, and they offer new, well-maintained cars.”
Open 24 hours
Rental Car Center, 15 Transportation Wy, Boston
Car Rental
“We got a great choice of car and it was very clean!Renting the car was pretty easy and a smooth transition check in and check out. Would definitely recommend using them at the Boston Logan Airport.”
“I bought a BMW and a MINI at this dealer and I was very well taken care of. They helped me with the finance and registration process, and answered all my questions. They also speak portugueses which was very helpful.”
“My experience here reinforces my opinion that Enterprise is the best rental company. Excellent, fast service and a free upgrade when our chosen car class was not available. We loved working with Rose Wu. THANK YOU!”
“I spoke with the manager Matteo, he went above and beyond to help me with a rental to surprise my daughter's for our birthday weekend getaway. So much so I'm going to come and look at a suv”
“I had my car serviced at DGC down the road. Jeff picked me up and got me situated when I dropped my own car off, and when I returned the rental, Jean dropped me off at my own car again. Using the app was easy, and everyone at this location was great.”
Open 24 hours
5 Crescent St, Charlestown
Car Rental
“They have been helping us get our kids around for years and we couldn’t be more satisfied. They are dependable, flexible and personable and even seem to tolerate moody teenagers!”
“Sentry auto group was very good about fixing the recalls on my car and they did it in a timely manner. I also found the people that worked there very friendly and accommodating and I would definitely recommend anyone to go there for any repairs of any kind,”
“Rj was excellent throughout the whole process. Was near closing time and still showed a friendly and upbeat attitude even with the horrible weather. Appreciate the enterprise here making my first rental as smooth as possible”
“We rented a 15 passenger van for a 3 day trip and were glad we chose the place. The rate is affordable compared to other rental agencies. The van is clean and very comfortable. I love how it comes with a backup camera, multiple sensors, and GPS. Would definitely come back.”
“i highly recommend this place , its the best services ever the took care of all details , my car is a perfect for my needs, hybrid ,awd , 7 seats gps ,leather seats... , the price was good , also they have good coffe , this place feels like familly , ask about Mustapha and Rida”
Open 24 hours
Rental Car Center, 15 Transportation Way, Boston
Car Rental
“The owner was a straightforward guy and did his best to get me a car last minute. They gave me a great price and there were no surprise fees when I brought it back. I will definitely use them again.”
“I cannot say enough great things about enterprise sales and especially Emily Hernandez and her team! They really give off family vibes there and totally understands your needs..gets your vibe and gets you in a car of your choice no matter what it takes! They really went above and beyond for me and my daughter and we will forever be thankful and grateful for Enterprise Woburn!!!!”
“Lost my car (2011 Equinox) in an accident, Called Enterprise on 11/27 around noontime.Ordered a compact rental for 1 week, Enterprise picked me up at12:30 pm. They didn't have any compact cars, so I was given a free upgrade to a new 2023 Hyundai Santa Fe ! Beautiful car, clean with a full tank of gas. Used the rental for Used Car shopping... Returned the Rental ~ 12 noon on Friday 12/1.Only was charged for 4 days, so the $$ was credited back to me.Very friendly staff, helpful and a GREAT RENTAL experience !”
“amazing customer service provided by Adam. had to get my car fixed because of a boston rd mishap iykyk and he accommodated me in perfect timing. great guy, easy to talk to.. 1,000 ⭐️'s”
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“Nicest people ever, I was originally at the Medford location but they were horrible to deal with. Came here and they were the nicest people and explained everything to me.”