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“I highly recommend Avidia Bank. I opened my account at Shrewsbury branch Aline and Sumbul went beyond my expectations and for the Brazilian community is a plus because Aline speaks Portugues.”
“First, I would like to say is the staff is extremely friendly, helpful and polite. Every time that I have had to go in for any type of transaction everyone always welcomes you with a smile. It is a pleasure having a bank that treats their customers as friends instead of just another people.”
“One of the significant differentiators of a bank is its people. Sure, most banking is done online & these days every bank has a wide range of services, including Main Street Bank. Where they differentiate is their people. No matter how rich the online service features are, there is always a situation where it's best or fastest to visit a local branch. The people at the Northborough branch of Main Street Bank are exceptional, professional and personal in their relationship with their customers. They go out of their way to help you and make sure your banking requirements are promptly taken care of. We can bank anywhere, but those exceptions when a bank visit is needed is what they're best at. Which is why, though we moved further away, we still bank at this branch. Also, you should support your local bank as they are key to keeping the local infrastructure vibrant.”
“Once again, I have issues and once again, they are resolved by the members of the Southborough Branch. Always with courtesy and a smile from all employees! Hard to beat! Grateful for all their work and enthusiasm. Sara Hamill”
“St. Mary's CU is strictly a service for credit union members. They are governed by member rules, not the whimsies of a teller who is being recorded by cameras for all transactions. CUs offer great interest rates, easier acceptances on loans, better returns, free checks & checking, overdraft forgiveness, & lets you keep more of what you deposit, all for a one time $5 charge to join as a member. Public banks can't compete. Fees are a large part of public bank profits. The lure of changing a large bill for someone off the street may seem friendlier, but over the long run, public banks will vaccuum more than $5 out of your wallet & do it with a smile.”
“Our corporations have been banking with Needham Bank now for about 4 years and we must say they always exceed our expectations as they have since day one, the management of Denise and Holly is extremely proficient then the cordial and friendly tellers Effie, Joan and Rhonda tie it all together to make a great team!!! Thank you so much we look forward to many years of success! -Will and Drew Reinertson/RLLC Services Corp.”
“My card information got stolen in Worcester while getting gas, they called me before I even got back in my car from getting gas to let me know there was a charge on my account of $130 and they denied it. Saved me so much of a hassle denying that charge and calling me immediately! I called on their off hours and they took care of it, I could not love this place more!”
“For a small business owner, time is valuable....Opening a business checking account at Santander in Auburn Mass took almost 2 hours, the nice man there kept staring at a computer screen and typing for long periods of time.... Meeting with an account Manager at Bank of America in Auburn to fix log in issues with their app to more than an hour, the man was very nice, but took a long time... Opening a business account at MFCU with Ashley D was simple and easy. She had all the important documents prepared ahead of time. She was nice, but also knows what she is doing. This is why MFCU is the best.”
“I've been a member for a long time now and have always had great customer experience when in person or on the phone with a question I talk to a real human and no robot asking various questions to get in touch with the correct department. My favorite is how each person knows you by name and greet you with a smile. Personal and friendly service goes a long way . Thank you for being such a great friendly neighborhood bank.”
“Always have a wonderful experience when my wife or myself swing on in for our banking needs. The staff is beyond helpful and courteous. I would recommend this location to anyone.”
“I had a great experience. They are very nice. I got exactly the account that's good for me. Looking forward to doing business with them. I highly recommend unibank”
“I chose WFFCU based on the outstanding reviews to open an account for my disabled mother and it was a great experience! Ken went above and beyond to help with this complicated case and offered a calm and reassuring demeanor throughout the whole process. I would definitely recommend this branch to anyone and plan to return for other services. Thank you, Ken for your compassionate professionalism!”
“Great, friendly and helpful staff! Very knowledgeable and dedicated to ensuring integrity in the community banking experience! Great accounts that have no basic fees. Mobile app is my favorite and atm access where ever I've gone on vacation.”
“I spoke with Donna about an auto loan and she was extremely friendly and helpful, she spent a lot of time answering all my questions while offering advice for the loan process - what a great representation of a positive member experience at Homefield Credit Union. Thank you Donna and everyone else I spoke with for all of your help.”
“The main branch of the Milford, MA Rockland Trust has earned my wife’s and my respect. Our dealings with this banking firm has always been a pleasure. Their professionalism, caring for the customer and personal touch is stellar. As many of us do, we have frequented many banks in our lifetime. They are for the most part attentive and professional. Rockland has gone to another level. Their management personnel doesn’t hesitate to meet with us and makes every effort to go one step further. Maureen, Kathy and Scott have been exemplary in the way they interact with us. Rockland’s Club is a great touch. They have great activities, discounts and benefits. They go the extra mile. Kudos to the entire Milford Rockland staff.”
“This is (unfortunately) the closest branch to Worcester. I had to come here in a bind to deal with fraud and they were so incredibly helpful in easing my concerns.”
“I have used many banks and credit unions over the years but I truly love and appreciate the level of customer service I receive at Savers Bank in Uxbridge, MA. They know you by name and want to give you 110% of help. I use their online mobile banking for everything but I still go in from time to time and they always remember me. I would not trust my banking to anyone else. I recently refinanced my car at a great rate Greg made the process so simply.”
“My account was hacked and Jen, manager @ Douglas branch was very helpful and reassuring during this stressful time.Many thanks for your expertise and for all the staff @ the Douglas office. The BEST!!”
“I recently met Karen at the bank and found her to be nice, professional and knowledgeable....she spent a lot of time with me and I feel like she is a person who follows through....love her personality”
“They are awsomely friendly here. It is only a small branch but they make the most of it by providing friendly service. They always remember my name even though I only go in there about once every six months or so. Sometimes I go to the main branch in town when this one is closed but this branch is just as good.”
Closed
64 Holden St, Shrewsbury
Banks
“I just opened an account with Central One and I am so grateful for the friendly, understanding, and supportive staff! They are accommodating and extremely helpful.”
“I needed to open a business account and Leah Murphy got it set up quickly, answered all the questions I had and provided excellent customer service. She made this process a breeze! She rocks!”
“I’ve been going to this bench for over 20 years. The names and institutions have changed so many times. The only constant is Marie. She’s simply the best. She provides you with excellent service, knowledgeable and thorough!!! Highly recommend.”
11AM - 2PM
196 E Main St, Milford
Banks
“Within the past few months we have had Celina help with banking issues . Mainly for my sister. Celina has been extremely supportive, kind, patient, and extremely helpful. We are beyond grateful to her. She certainly is an asset to TD Bank.”
“I’ve been working with WFFCU for many years and I highly recommend them. The WFFCU Northbridge Team continues to be very responsive and helpful and I use them for all my banking needs.”
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“Great bank! I own a small business and they have always been in my corner, bigger banks can make you feel like just a number, the staff at Unibank has always gone the extra mile, and has always been there when I needed something!”