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“This facility is clean and convenient - very accessible. More important, the staff - manager Shah Jehan - is wonderful to work with. I've been a customer for years and he is always very helpful, finding ways to meet my current needs. He appreciates his customers and I appreciate excellent service. Thank you!”
“Did a quick search online for storage units and came across Life Storage and I’m so glad I did! Kandace was really nice, extremely helpful and detailed with everything. 10/10 customer service, and very pleased with the service.”
“John and Zack did an amazing job unloading our heavy equipment container. We will definitely use them again for our next shipment. They came on time, dilegent, precise, and easy to work with. Very professional!”
“Gino was very professional and efficient in getting us exactly what we needed. He went above and beyond his duty to accomodate our request. I highly recommend this location for storage.”
“The employee who sold me the unit was very kind and polite and very knowledgeable about the unit and about the job description in general he told me everything I needed to know he also showed me a few units so I can choose which units I want. Keep up the great work sir.”
“This visit was amazing. The staff could not have been more professional. We were leaving for Ohio. They got us a trailer and we were off in less than an hour. The best U-haul facility in the area.”
“My dually broke down late In the evening on a Wednesday and it wasn’t looking good as far as getting it fixed in time. Thursday morning, while I was facing possibly 2 weeks without a truck and cancelling big orders that I was depending on to pay bills and keep my business going into the next month, I called 7 enterprise truck rental locations who all said they didn’t have one ton duallys and we’re not helpful past that. When I called these guys and spoke to Nick, he immediately said he would call around and see what he could do. Within 10 minutes he called back and would have a dually ready to go that afternoon WITH the fifth wheel hitch already installed so I could attach my flatbed and finish my work until my truck was fixed. They got this truck moved 2 hours north from where it was.Luckily, I was able to find out what was wrong with my truck and locate the very hard to find part. I fixed it that Thursday night in the middle of the night and was testing it out Friday (today) on a few jobs to make sure everything was still good. Nick called to check on me, and I told him I wanted to make sure things were for sure fixed over the weekend and that I would touch base with him Monday. He was happy to do that for me even though I might not actually get the truck. Best customer service I’ve ever experienced with enterprise.Thankfully for my sake I didn’t need to get a rental in the end, at least so far, but I was looking at possibly losing my business after a particularly difficult year that couldn’t support 2 weeks without working. Nick understood how important it was and if I had not fixed my truck, that rental he got ready for me last minute would have saved my business. I can’t express enough how important people like that are when you’re a single owner small business and you have emergency problems. He will be the first one I call if I have issues again even if i’m out of the area .”
“Friendly Staff and they made it totally easy to rent a truck…Boxes are also sold at this location for a great price.Get everything you need here, to pack up and move.”
“Patty was informative, processed our rental quickly, knowledgeable about the equipment, went over safety information, and provided a smooth experience. I would highly recommend.”
“You have to read this , short story- we have had the breakdown of All breakdowns not just my personal work van but my wife's car ,in the shops for a total of about 3 1/2 months between the 2 . We needed a vehicle for my wife for her business etc ,and the big name rental car agencies wanted up to an unbelievable $180 per day, we ended up needing a car for several weeks, noo wayy, we found Caesar at bargain rent a car and he said he had 2 vehicles available of his entire fleet of 200 vehicles and would have it cleaned and ready for us when we arrived he does what he says and has nice people working very hard for him , great vehicles all at $59 a day 250 miles included, from small cars, suvs ,4 dr trucks, to really nice lg transport vans , several locations, this guy gets a big shout out great job !! and thanks for being so fair when all the big guys are gouging .Ty Ceasar at Bargain Rent A Car !!!”
9AM - 5PM
99 Pleasant Valley St, Methuen
Truck Rentals
“Very clean truck, very quick pickup, and Sharyn saved the day with helping to resolve an issue with the drop off in another location. After some confusion (and frankly my overlooking a mistake before rushing off with the vehicle to move), Sharyn worked to make things right. Grateful to be moved in a even more grateful that is didn't cost much more than it should have to at a very stressful time. Thank you!”
“Ron was EXCELLENT at Dave Ducharmes Auto Sales in Lowell. I explained to him that my original reservation was at Shell in Billerica. The day before my pick up in Billerica, the man from Shell called me to tell me there was no personal car parking at his location and to get dropped off. I said I don’t have a drop off and that I am handicapped and only using the van for 3 hours. He was rude and basically said too bad. There’s parking lot down the street. (Can’t walk that far - handicapped). I called Ron at Dave Ducharmes Auto Sales in Lowell. When I called and explained my situation he said no problem at all. If you are going to rent a U-haul in this area go to Ron. He is professional, courteous, and kind. Recommend him highly.”
“Jim Bunyan, the General Manager of the rental dept at Ryder - 150 Fallon Rd, Stoneham MA is the #1 reason out of 4 that we choose Ryder over the competition. The other reasons are the mechanics who work tirelessly on keeping the trucks running, the cleanliness and dependability of the inventory of trucks that Ryder has, and their low prices are the reason why our Family Business has chosen to rent with Ryder for over 5 years.”
“Best/newest truck I ever rented. I thought I needed substitute transportation for 3 weeks while my truck was repaired, it was not an issue turning truck in sooner than the time I thought I needed.”
“Amilcar and crew did a great job working with me. Their service was friendly, flexible, informative, and clear. UHAUL was the best solution for me because of its great mix of services - moving and storage combined! Recommend to anyone looking for a medium to long-term storage solution!”
“Great experience, staff and manager are always helpful and have no problems when my rental needs something or there's a billing issue. Thanks Joe and will definitely be a return customer with my courier business!”
“I always walk in places like this worried but Peggy M made me feel right at home. Helpful above and beyond such great customer service. I will for sure be doing all my storage here from Now on. Thanks Peggy you're the best”
“Reserved online for Monday, called 30 minutes before saying I wouldn’t make it but would be in tomorrow. They switched my reservation easy and no hassle! Gave me tips and I was on my way easily. Great place to rent from. Would use them again if needed”
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“I've come here for the last 2years. And as an O/O looking to have quality service and parts, this is pretty much home to me. Nathan is the man to talk to. He'll be honest...he'll get you in as fast as there's an opening. Market Basket trucks are serviced here too; thats a clear sign they're to be trusted.”