Aaron's Rent To Own is a store known for its friendly and caring staff who go above and beyond to help customers. Many customers have had great experiences, praising the staff members for their patience, kindness, and willingness to assist in choosing the right products. The store has a reputation for reliable service, with customers feeling confident and trusting in their purchases, often returning for repeat business. While some mention differences between store locations, overall, the staff's helpfulness and professionalism stand out. Customers appreciate the honesty and clear communication regarding their ownership goals, making budgeting straightforward and even enjoyable. The staff's dedication is reflected in positive comments about their support, with some employees being described as exceptional and deserving recognition. Aaron's Rent To Own is seen as a store where customers feel valued and well taken care of, encouraging them to recommend it to friends and family.
We went to Aaron's to get new couch and we really liked the service we recieved from their staff (Orlando). He was very calm and patient and helped us get the couch we wanted. We would definitely go back for more furniture in future and recommend our friends and families this place.
February 2024
I think it depends on the store. I did business with the Springfield Plaza store for years, and they were absolutely fantastic. They treated me like family. I'm not happy at all with the current staff. I switched to the Boston Road store, and now I'm happy again. Excellent customer service.
December 2021
Honestly, budgeting is entertaining with Aaron's, the workers were honest & nice enough to discuss my short term ownership goals... for the 6000w speaker. BOOM!!!