8AM - 4PM
25 Benjamin Franklin Way, Hyannis9AM - 4PM
1116 Main St, South Yarmouth“Had an issue with debit card. Was greeted by a lovely lady who helped me right away. She fixed the issue in less than 10 minutes. Citizen Bank has very helpful staff, no matter what state I'm in!!”
8:30AM - 5PM
1095 MA-28, South Yarmouth“A great bank. People are super friendly. My only complaint is that they closed the drive thru. Not a big deal for me, but a big deal for people with children or handicapped!”
8:30AM - 5PM
536 Main St, Harwich“I had an issue with my account when a check for my coins went thru without my name attached. The man that helped me even called me at home to let me know my account had been restored and wanted to make sure i had full access so he could help me out if there was sti an issue on my end. Who does that nowadays!! Very impressed to say the least.”
“Decent folks who try hard to please. Today Andre picked up phone promptly and was very polite & helpful. The manager, Gagan Thind, always exceeds expectations with his old-fashioned customer service and ability to navigate needed resources to go find results.”
8:30AM - 4:30PM
514 Station Ave, South Yarmouth“I have had accounts at many banks on Cape Cod over the past 30 years. I have been a client of many of the national bank chains along with other community banks. This bank, Hands down, is the best bank that I have ever been associated with. The branch manager, Carrie, is one of the most helpful people I have ever dealt with along with her team at the Station Avenue, South Yarmouth branch. I would not consider any other institute for my banking needs. Thank you to Carrie and her team for all your help with my financial need and services.”
8:30AM - 5PM
226 Falmouth Rd, Hyannis“The assistant store manager Brittany V. really helped us with a big problem. She solved it and followed up by telephone to make sure we were satisfied. Great customer service!”
8:30AM - 4:30PM
171 Falmouth Rd, Hyannis“I love banking here. I'm handicapped and I can do pretty much everything I need to do online. The reason I gave them only four stars is because every time I've gone to use their ATM it has not been working. Why not reload it during off peak hours? That would make much more sense. Instead, I get stuck with bank fees getting cash someplace else.”
8:30AM - 4PM
66 Falmouth Rd, Hyannis“Very helpful especially since I attract bank fraud somehow, we catch them, stop the charges,or get money back soon, and a new debit card in a few minutes, they are super careful in cashing or clearing my checks, I like that carefulness with customers. 5 stars for you people deciding on fast drivethroughs.?”
“They take care of my personal and businesses accounts for more than 14 years. I like that way of treating you as a person and not just a number, they call you by name and all the time is professional and polote.”