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“Stopped by the paddle shop to get my own life jacket as I've picked up kayaking this summer. One of the staff members spent ~1 hours helping my partner and myself pick the best life jacket for us. He was very knowledgeable and patient. I cannot give them higher praise! We'll definitely be back ?”
“I’m a local physical therapist and refer patients here for sneaker fittings. I’m always happy with the choice and fit and they report good experiences with the staff!”
“Haris was so helpful at the seaport store! He gave me tons of options to try on for new pants. He was very knowledgeable about the materials and what I should expect!”
“Best sporting good place in Massachusetts! Great people, great products, always come through for me for over 30 years. I am a private football coach now, but got all my kids athletic needs there. From shirts to sharpening skates, to today I bought a football dummy. Great to associate with a small business owner that is great to deal with and trustworthy.”
“Love the Norwood store. Great manager and staff. Very knowledgeable and helpful. Excellent service. Kept me informed and timely on my bike being serviced. Bought my bike there, had a perfect fitting, got an indoor set-up for the winter, got adjustments to my bike to upgrade the cassette, etc, etc! Have totally trusted them over the years.”
“The staff at EI put together pop-up 3 hour clinics immediately when the Newton Public Schools strike became official. The clinics were fun, affordable and an invaluable way to keep my kids active while I got some work done each day. The staff is always engaged with the kids whether it's a group class or ono-on-one training sessions.”
“Friendly workers. Running shoes, clothing, and gear are all high quality.I give 4 instead of 5 stars for two reasons. Mainly, there is no info on the shoes on the wall display. The Boston and Brookline locations list things like the model, stack height, and drop right next to the shoe. Cambridge really needs to do this.Secondly, the 3 shoes initially brought out didn’t match my foot scan at all. It was odd. But I did find a pair of Nikes I liked and was able to order them from Nike directly in the width I need. Note that width options are limited in most running stores. So I don’t fault Marathon sports for not carrying the wide.”
“Excellent service, with every customer in the (crowded) store assigned their own sales rep. Took the time to talk me through my choice and I was very happy with the experience.”
“Phenomenal store with world class staff and equipment. Rich helped me and my son with new goalie equipment and he was terrific. Super knowledgeable and patient. Best hockey store around!!”
10AM - 8PM
141 Needham St, Newton
Sporting Goods
“I needed to return item the woman that was there early afternoon was outstanding. She made the return easy and simple. She had a nice personality as well. The merchandise was wonderful throughout the store. Keep up the great work. See you down the road Highly recommend”
11AM - 6PM
39 Brattle St, Cambridge
Sporting Goods
“I typically wouldn't leave reviews for stores, but my experience at the Patagonia store in Harvard Square, Cambridge, was exceptional! I brought in my ripped jacket for repair, knowing that Patagonia offers free repairs, but the salesman truly went above and beyond to help me out. His assistance and expertise made the process seamless and hassle-free. It's evident that customer satisfaction is a top priority at this store. I highly recommend Patagonia to anyone in need of outdoor gear, not just for their high-quality products but also for their outstanding customer service.”
“I have to say, it has been nothing short of amazing customer service and partnership between my organization and College Hype. Margaret is wonderful, Joe Foley and many many more who I can't name in this review are just the best!! highly recommended them for all things print, etc!!!”
“Joined the loyalty program and got a further discount, it was already cheap and reasonably priced so was thrilling to get it discounted further, fully stocked and they have all the sizes, was there in the summer so naturally not a busy place”
“We’ve been members of this wonderful place for 4 years now, and couldn’t be happier. The coaching staff are wonderful and encouraging, and the kids have been such a great group every step of the way. Facilities are great and so many options for training, lessons, and workouts. Highly recommend!”
“the number listed for this store will not let a call go through and repeatedly states the line is busy. however, if you made an online purchase, you can reach staff on their website through their message portal -- they are very responsive. online orders are a separate department from their retail store. special thanks to Molly, Karen, and Catrina for helping with my past order.”
11AM - 6PM
346 Newbury St, Boston
Sporting Goods
“Amazing company. The best guarantee in the market, and I’ve looked at many other competitors guarantees. I know everything at Patagonia is pricey, but when you evaluate the amount that you’re paying versus the longevity of the product, as well as the overall vision and mission of the company, I think that it’s overall worth it.The store itself is really nicely laid out and there’s little bit of history on the space from before Patagonia moved in in 1988.”
“It was my first time at Marathon sports today, and I was completely blown away by their service. John really took care of me and was very knowledgeable. I understand now why I was recommended this place. No other businesses compare.”
“Tom and other associates were very helpful today. I had a club repaired and I was not able to get back to the Braintree store for a very long time. Tom was able to locate the iron. I had new grips put on and repair guys were very good. Thanks”
“Mom loves this brand, so when we were in town visiting, we made it a point to stop by. This is a nice, cute little store with cool running gear inside. It's definitely a spot to visit if you're looking to pick up some fashionable gear.”
“This store is excellent! Sponge answered every question I had and was the most kind sales person I could ask for. I walked away with a brand new board and bindings. I could not be happier!! Thank you once again Sponge!!”
“In a time when customer service has never been worse, I had a more than pleasant experience in working with this company - on something that I actually really messed up when ordering. I heard directly from the owner, who took my issue very seriously and addressed it himself - immediately. He genuinely cared that this was a gift for my 11-year-old son, and reassured me that he would do whatever he could to help me make it up to him. It’s clear that I Love Boston Sports truly values their customers. As long as they’re around and selling their unique and cool stuff, I will be supporting this store as much as possible.”
“Such great advice about what shoes would work for me and my running goals. Staff were so patient and helped me try on 6+ pairs until I found the one that was right for me. Cheerful, inclusive, and informative. I will never buy running shoes anywhere else!”
“Hilton's Tent City in Central Square, Cambridge, is a hidden gem that deserves all five stars! This great little store boasts a team of helpful and knowledgeable workers who go above and beyond to assist customers.One of the standout features of Hilton's is their frequent discounts, making their prices often more affordable than big-box retailers like REI or Patagonia. This makes it a go-to spot for budget-conscious shoppers without compromising on quality.Speaking of quality, the recommendations and product selection at Hilton's are unparalleled. I recently purchased a pair of shorts based on their recommendation, and I must say, I'm thrilled with my purchase. The shorts are not only stylish but also durable, ensuring they'll last me a long time.If you're in Central Square and in need of outdoor gear or apparel, Hilton's Tent City is the place to go. You'll receive top-notch service, great prices, and quality products that won't disappoint. Highly recommended!”
“incredivle service! Diana, the sales associate was so perfect with my 4 yo son as he picked out his first pair of soccer cleats! she raced him around the store and got him so excited! that kind of personalized customer service was exactly what small business is all about! thanks Diana for getting him psyched!”
“This store is awesome and people working there are true professionals and very kind!I’m a big golf fan and I wanted to find a right rangefinder that would satisfy my needs!Sports and Gadgets helped me choose the right one!The staff is knowledgeable and friendly, they answered all my questions and believe me, I ask a lot!!They were a true find, I didn’t know they were around a corner from my place!Placed my order online, showed up to pick it and voila, I have it!Thank you guys, you’ve got an awesome place!”
“Visited and shopped at this location on Saturday February 3, 2024. Myaelf and my brother, who uses a wheelchair when shopping, he cannot walk very far or stand for very long. The customer service he received from Daryl Harris was above and beyond. Thank you Daryl for being an exemplary human being.I could tell from all the employee interactions we had that this is a place people like coming to work, and work together as a team. I highly recommend that people shop here.”
“I had an amazing experience. Customer service was excellent. Oscar and Brian, the 2 young men working were great! We got great deals for shoes and clothing for our family! Definitely look for them when you come!”
11AM - 6PM
201 Newbury St #3, Boston
Sporting Goods
“Vuori has the highest quality athletic apparel! I have been teaching yoga for years, and it is my favorite. I recommend it to all my family, friends and students. This location is absolutely amazing with such a lovely team. They are extremely helpful and go above and beyond to make sure you are getting the right gear.”
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“I cannot recommend this place enough. The owner and the staff are so friendly, encouraging, and knowledgeable about all things triathlon. They really have a great variety of bikes, gear, clothes, and accessories to choose from and if they don’t have the exact item you need they provide great advice on how to find it. The bike fitting process was smooth and extremely helpful. We learned so much about the sport and learned helpful tips and tricks along the way.They all go out of their way to support newcomers to the sport and it is a great idea to make this your first stop on the road to becoming a triathlete, or just the first of many stops along the way. This is definitely a team you want in your corner!”