Absolutely fantastic experience as a first-time customer at this location! Associates were friendly, knowledgeable, and helped with my return. I was able to find 2 jackets for the return value of my original coat. Would definitely recommend this location to others and will stop back again next time I am on Newbury.
November 2023
Went to several stores on Newbury Street looking for a winter coat, and Patagonia had the best customer service by far. We were helped by Jax, who was super friendly, helpful, and did everything possible to get us the best fit. Thank you, Jax!!
October 2023
Love the store. Love this particular jacket I've been buying for over 10 years now. Wouldn't buy anything else.