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“Fantastic service from start to finish. Mike, Dan and crew were awesome every step of the way. We have a 1910 house - and wanted to burn wood more safely in our existing fireplace. We chose the Vermont Castings Montpelier II - wood burning fireplace insert. Service and product were excellent. I went to two other places that treated me poorly. So happy I found the Fireplace Store!”
“This is a great location that keeps up on inventory. The staff has been friendly and helpful aside from one floor manager who has given me a hard time for clearance items 2x now. After I already paid for the items he followed me to my car and tried to take them back! It felt weirdly personal, I’ve never had this happen and it was embarrassing. Talk about uncomfortable. He made me feel like I did something wrong. The store manager however was very nice and seems to put the customer first. He honored store policy and allowed me to buy items as they rang up at the register so I will raise to 4 stars. If I happen to encounter the floor manager again and he follows policy I’ll be sure to update to 5 stars because that’s my only complaint.”
“OK, people, you already know. Would you go in the store for one thing it just doesn't happen. There's so many things to get that. You need out of the store, so be careful how you spend, because it will be worth it.( you dig.)!!”
Appliances
Appliances
Appliances
Appliances
“1000% recommend. We have been customers here since we moved to Quincy. They are fantastic and highly recommended. We are lifelong customers. Thanks for the great work Hancock Appliance team!”